Outreach Consultant II

About Us

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

TRC creates and implements sophisticated and innovative solutions to the challenges facing America’s energy markets and infrastructure. A national energy and environmental services organization, TRC provides its services to America’s major industries, utilities, banks, insurance companies, and federal, state, and local government agencies.

TRC is seeking a Program Delivery Lead, to oversee program delivery and management for the energy efficiency program serving Southwest Washington. Through the program, we deliver technical assistance and cash incentives to customers in existing and new commercial and multifamily buildings to help make natural gas energy efficiency upgrades possible. The direct efforts of the program lead will result in the group’s efficient and effective direct engagement with commercial and multifamily customers and contractors to achieve savings and incentive goals.

This position leads the group responsible for direct customer outreach identifying and engaging potential program participants. This position is also responsible for encouraging utility customers and their contractors to complete projects that support energy savings goals, retain and recruit trade ally contractors, and lead distinct offers. This individual will work closely with the Market Engagement Manager, marketing, engineering, and data teams to develop and execute program offerings in SW Washington for natural gas customers on eligible rate schedules.

We seek a Program Delivery Lead who will actively engage with the Market Engagement Manager and client to implement engagement strategies that are culturally responsive and respectful of diverse perspectives. This includes understanding the unique needs and preferences of diverse communities, leveraging cultural assets, and employing inclusive communication approaches to ensure meaningful participation.

Essential functions include:

• Execution of program delivery through oversight of customer engagement from lead generation to project end
• Reporting program achievements and progress to goal in monthly, quarterly, and annual reports
• Oversight of outreach to contractors and partners to support project execution
• Oversight of lead cultivation and lead tracking from project identification to project completion
• Build and maintain strategic partnerships with a wide range of internal program partners to pursue strategic engagement of specific rural, underserved, and other priority communities as designated by our client
• Collaborate with the marketing team to create and support marketing strategies (targeting high potential prospects and priority communities)
• Work with the marketing team to develop materials, identify industry segments or equipment with greatest energy savings potential, or need, utilize data mining and analysis to target key customers, and provide the team with data-driven instruction and direction while informing management with data-informed results
• Build and maintain strategic partnerships with a wide range of external partners (Community Based Organizations, government agencies, and…