Building Automation Service Specialist

Overview

At Mac Donald-Miller Facility Solutions ("Mac Miller"), we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With over 1,500 employees across 15 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers' expectations and executing with distinction.

Our clients trust their toughest projects with our integrated teams, including:

• New Construction - Engineering, fabrication, and installation of mechanical systems for new projects following lean construction practices.
• Special Projects - Retrofits and mechanical repairs for existing buildings to improve efficiency.
• Service - Scheduled preventative maintenance ensuring tenant comfort, plus 24/7 emergency response.
• Building Performance - Control systems, fault detection, energy services, and remote monitoring.
• Performance Contracting - Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions for private and public sector clients.

Building Automation Service Specialist
:
Responsible for repairing, configuring, and maintaining building automation systems (BAS) that control HVAC, lighting, and other critical building functions. You will monitor and troubleshoot system performance, optimize for energy efficiency, and provide exceptional service that strengthens long-term client relationships. In this role, you'll also conduct routine maintenance, perform repairs, provide technical support to clients, ensure compliance with safety and regulatory standards, and stay current with industry advancements.

• Efficiently complete service calls and preventative maintenance on existing control systems.
• Maintain strong knowledge of all aspects of HVAC, including design, production, refrigeration, controls, and service.
• Consult with customers regarding issues discovered while servicing their building automation systems and provide clear documentation of services performed.
• Promote, maintain, and enhance both new and existing customer relationships through exceptional communication and service.

The Building Automation Service Specialist reports to Chris Diehl, Portland Area Controls Operations Manager, and is part of a collaborative team working on a variety of projects and initiatives to support our growing business. This role interacts with all levels and functions within the organization.

You should have:

• A strong understanding of air-conditioning principles, systems, and commercial HVAC mechanical equipment.
• Expertise in job site safety requirements (WISHA/OSHA, OROSHA/OSHA) and a commitment to maintaining safe work practices.
• A two-year degree or equivalent education/experience providing a solid understanding of HVAC and control systems, with an emphasis on direct digital control systems.
• Experience with one or more of the following platforms:
  • Niagara (Tridium, Honeywell, Distech, etc.)
  • Siemens (Desigo, Apogee)
  • Johnson Controls / JCI
  • Alerton
  • Trane

• A professional with top-notch customer service skills.
• Passionate, reliable, and equipped with a positive, can-do attitude.
• A great problem solver who thrives on finding creative solutions.

• Being part of a rapidly growing company and a highly skilled team that provides best-in-class expertise and customer service throughout the Pacific Northwest.
• Taking initiative and empowering yourself to learn and grow—if you need constant hand holding or a micro-managing boss, this isn't the place for you.
• Thriving in a lean, results-oriented environment where you'll be encouraged to take on more, achieve more, and grow every year.
• Enjoying a transparent, innovative workplace that values collaboration, supports new ideas, and fosters a fun, team-oriented culture.

Compensation & Benefits

This position is open to union and non-union candidates.

Pay Range: $25 - $70 per…