On-Call Desktop Support Engineer; Dispatch

Desktop Support Engineer (Dispatch/On-call)

Job Role:

The Desktop Support Engineer (Dispatch/On-call) role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This on‑site role ensures end‑user issues are resolved promptly either directly or by coordinating with other technicians by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Key Responsibilities:

3+ years of strong experience providing IT I

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