Oxford Suites Jantzen - Sales Coordinator

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JAN, Portland, OR, US

6 days ago Requisition

Salary Range: $22.00 To $24.00 Hourly

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together!

The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards. This position provides administrative support to the sales team.

• Respond promptly to inquiries from prospective clients, providing information about the hotel’s facilities, services, and rates
• Assist in preparing sales proposals, and contracts
• Coordinate sales appointments and meetings with clients
• Maintain ongoing communication with clients, addressing questions and providing necessary assistance
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally
• Track corporate account usages, keep accurate history of group pick-up and adjust roomblocks
• Use sales tracking software to record leads, sales activities, and client information
• Occasionally make off-site sales calls
• Proactive prospecting of sales segments to keep pipeline full
• Occasional assistance at trade shows and other industry events promoting the hotel

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

• Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create room blocks and reservations for incoming groups or clients.
• Collaborate with Maintenance, Food & beverage, Front Desk and Housekeeping to ensure successful event execution.
• Prepare, review, and distribute function sheets, ensuring changes are up-to-date and payments are secured.
• Post charges for functions and maintain accurate history of group pick-up and room block adjustments.

• Interact with guests and prospects to establish strong rapport, identify issues, and resolve problems.
• Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.

• Maintain organized work areas while adhering to sanitation and cleanliness standards.
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• May participate in the drivers program or other hotel-related duties as assigned

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.

• Autonomous, Self-Directed – Internallymotivated
• Company Character – Supports company vision and values
• Customer Service – Understands and meets the needs of customers
• Detail Orientation – Is accurate with details and…