Service Advisor Tonkin Mazda of Portland

Job Details

Tonkin Mazda of Portland - Portland, OR 97233. Position:
Full Time. Salary: $50,000.00 - $80,000.00 Base + Commission per year.

Job Category:
Service Advisor at Tonkin Mazda of Portland—where great culture meets career growth.

If you thrive in a fast‑paced dealership environment and take pride in delivering exceptional customer experiences, this is the role for you. Our service department is best‑in‑class, and as a Service Advisor, you’ll be at the center of it all—coordinating between technicians and customers to keep operations running smoothly.

• A Supportive & Collaborative Culture – We foster a positive, team‑oriented environment where your growth and success are a top priority.
• Industry‑Leading Training & Development – Whether you’re starting your career or looking to advance, we provide the tools and training to help you excel.
• Competitive Pay & Benefits – Enjoy great earnings potential, health benefits, retirement plans, and employee discounts.
• Top‑Tier Products – Represent Mazda’s award‑winning lineup of innovative, stylish, and performance‑driven vehicles.
• Community & Customer Focus – We take pride in delivering exceptional customer experiences and giving back to the Portland community.

• Ensure that customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department's sales forecast.
• Prioritize required services and be prepared to provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure the customer has a positive dealership experience.

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options.
• Company‑Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth.
• A variety of voluntary benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match.
• Generous Paid Time Off that begins accruing from Day
  1.
• Exclusive employee pricing for you and your family on parts, service, and vehicles.

• 1‑3 years of automotive service advising experience.
• Experience in CDK is strongly preferred.
• A strong work ethic and good work history.
• Communication Skills.

Corporate requirements:
Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre‑employment drug screen.

Ready to join a team that values growth, teamwork, and excellence? Apply now and start your journey as a Service Advisor with us!