Sr Relationship Manager, Commercial Healthcare

Location: 1301 5th Avenue, Seattle Washington

Key Bank is built on trusted relationships and deep financial expertise, offering full range of retail, private wealth management, small business, commercial and investment banking products, consultation and financial advisory services. We’re committed to drive financial success of our clients and financial wellness for our communities and employees. United by a strong set of values, diverse thinking and proactive collaboration, we’re on a path of continuous improvement;

modernizing our technology infrastructure, simplifying our processes and accelerating our digital transformation in a purposeful and strategic manner. Bringing together digital experience, integrated data and deep financial expertise, we offer customized, comprehensive and trusted solutions to every aspect of our clients’ financial journey.

Serves as the senior account executive and trusted advisor for commercial clients in the healthcare industry. The Senior Healthcare Relationship Manager (RM) is accountable for handling all aspects of the business development in targeted geographic area. Collaborates with other Commercial Relationship Managers, Investment Bankers, and other product partners on the development and delivery of significant ideas and solutions to meet client needs and is accountable for directing the implementation of the proposed plans.

Drives financial performance through profitable cash management/deposit growth, quality credit, and other ancillary revenue opportunities. The Senior Healthcare RM possesses the capability to independently handle structuring and execution of large/complex transactions.

• A business development role primarily focused on the healthcare sector (i.e. hospitals, physician groups, outsourced healthcare services, outpatient/ambulatory services, and other for-profit healthcare organizations).
• Develops focused strategies for acquiring, retaining and growing targeted healthcare clients. Drives new client acquisitions by identifying and delivering holistic financial solutions to clients and through well developed and broad network of centers of influence and industry associations.
• Serves as the Trusted Financial Advisor to clients, functions as the senior Healthcare Banking client “expert” and the go-to person for the client. Deals with strategic issues including capital raising, regulatory compliance, ownership transition planning, M&A, revenue cycle management, etc.
• Champions and leads all business development efforts for specific markets and targeted prospect base.
• Viewed by the client as a senior financial strategist and shares a skilled financial perspective. Conducts client reviews, identifying opportunities for presenting unsolicited solutions/advice. Provides the client with deep knowledge in key product areas: cash management, derivatives, equipment finance etc. and utilizes a visionary approach to educate the client on Key’s capabilities.
• Identifies cross-sell opportunities and partners with other Commercial RMs, Investment Bankers, and Product Specialists to structure, coordinate and sponsor credit and non-credit products/services. Conducts collaborative client relationship reviews with product partners.
• Utilizes a consultative problem-solving approach to solving customer issues; goes beyond product needs to value-added business process improvements and opportunities in alignment with customer objectives.
• Serves as an industry expert to the Commercial Banking Team and internal partners; continually builds knowledge and capabilities within the industry segment and stays abreast of regulatory requirements, competitive and market trends.
• Contributes to strategic planning and initiatives of the healthcare team.
• Maximizes profitability of assigned portfolio by effectively selling the enterprise value Key provides.

• Maintains outstanding functional/technical sales and credit expertise. Shares this knowledge with team members.
• Partners effectively with Credit Officers, as the first level sponsor for credit decisions.
• Leads and participates in credit processes and assumes ultimate…