Systems Specialist

WORK LOCATION:

On-site (Hybrid may be reviewed after 6-month review in position) ______________________________________________________________________________

NOTE:

Point West Credit Union believes that each employee makes significant contributions to our success. That contribution should not be limited by the assigned responsibilities. Therefore, job descriptions are not intended, and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making a fair pay decision about jobs.

It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Nothing in this position description is an implied contract for employment. The functions are not all encompassing and are subject to change at any time by management. GENERAL

POSITION SUMMARY:

Performs a variety of duties and tasks to ensure the payment systems process functions in an efficient manner by processing, reconciling, and balancing Share Draft, ACH, Cards, and Shared Branching duties and resolving any irregularities in a timely manner.

ESSENTIAL FUNCTIONS:

1. Monitors daily cash flow within guidelines set by the CFO and makes necessary transfers from “cash” accounts. Provides daily transaction and balance register of corporate accounts for the CFO’s review of activity and review of cash balances. Coordinates with Catalyst Corporate Credit Union on transaction irregularities and software changes to ensure accuracy on all money accounts.
2. Recaps, records, and balances daily transactions affecting the general ledger. Compiles and posts to the general ledger. Identifies and records daily bank balances. Records daily miscellaneous bank deposits. Reconciles bank statements and coordinates with other departments to resolve posting adjustments.
3. Performs various member related tasks such as deposited checks returned as NSF and billpay file processing.
4. Writes procedures of task-oriented processes for all payment systems functions to ensure consistency of task completion and provides written documentation for others periodically covering duties.
5. Prepares and posts journal vouchers. Verifies totals for accuracy and makes adjusting accounting entries.
6. Balance the credit union’s check register and monitor corporate check clearing.
7. Performs research of financial data to prepare reports detailing results of research conducted as requested.
8. Prepares quarterly general ledger account certifications.
9. Share Draft and ACH processing. 10. Coordinates with third party vendors on any data malfunctions to assure they are rectified immediately. Coordinates with other staff members on issues including but not limited to suspected payment systems kiting or fraud, and ATM errors. 11. Monitors, investigates, and solves situations involving payment systems fraud within guidelines. Responsible for identifying, reporting, properly investigating and resolving all situations involving payment systems fraud within established banking regulations.

Files bond claims. 12. Makes ATM and cardholder adjustments daily as necessary. Researches, analyzes, and coordinates with vendor and IT Department any data irregularities. 13. Scan all department documents, accounts payable, or other scanning items. 14. Supports the accounting department as needed. 15. Backup for Operations department daily card operations.

SUPERVISORY RESPONSIBILITIES:

None INTERPERSONAL CONTACTS:
The Payment Systems Specialist is in regular daily contact with all departments, especially with managers and the credit union member service personnel. In addition to members who are indirectly served by functions of this position, the Payment Systems Specialist “customer” includes staff, managers, and any auditors and examiners of the credit union. Because of the nature of the information this position is exposed to, confidentiality and discretion are paramount.

STANDARD JOB

SKILLS:

1. Judgment:
Continually uses sound judgment, as outlined in: a. Employee Handbook b.…