Credit and Collections Manager

Corporate: 14650 SW 72nd Ave, Portland, OR 97224, USA

Pay or shift range: $90,000 USD to $120,000 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Company Overview: Rogers Machinery, founded in 1949, specializes in industrial compressed air systems, blowers, vacuum pumps, and positive displacement pumps. We have 8 branches in the Northwest with full sales, service, and parts capability as well located in San Jose, CA, Atlanta, GA, Houston, TX, and Southern California. Our production facilities are in Portland, OR and Centralia, WA. Visit our web site for more information at rogers‑ .

Rogers Core Values: Commitment to our Customers;
Honesty;
Safety;
Commitment to our Employees and the Communities we serve.

Benefits: Full medical, dental, vision & life coverage; profit sharing & 401k; career training & growth support; counseling, life coaching, financial planning, personal & professional support; tuition reimbursement; paid vacation and sick leave; referral program; flexible spending account; legal aid; voluntary additional benefits (accident, hospital, etc.)

The Credit & Collections Manager is responsible for leading the company’s credit, collections, and accounts receivable functions within a manufacturing and distribution environment. This role manages customer credit risk, improves cash flow, minimizes bad debt exposure, and supports profitable sales growth while maintaining strong customer relationships.

The position oversees a small team and works closely with Sales, Branch Operations, Finance, and Executive Leadership to support customer needs while maintaining effective credit and collection practices.

• Lead and manage the company’s credit and collections functions by establishing and maintaining policies, procedures, and controls that support sound credit decisions and effective accounts receivable management.
• Evaluate and approve customer credit applications, establish credit limits and payment terms, and conduct ongoing credit reviews to mitigate risk exposure.
• Monitor customer accounts and financial health using internal and external reporting tools to identify early warning indicators and develop appropriate risk mitigation strategies.
• Manage and develop direct reports through goal setting, performance management, coaching, mentoring, and ongoing professional development.
• Partner closely with Sales, Branch Management, and Operations teams to review aging reports, resolve collection issues, improve communication, and enhance collection processes.
• Research, manage, and resolve customer disputes and delinquent accounts through effective communication, documentation, and follow‑through, including referral of accounts to outside collection agencies when necessary.
• Manage security interests and other credit‑related tools, including UCC filings, lien filings, and related documentation.
• Oversee new customer onboarding and maintain accurate customer master data within ERP and related systems.
• Perform customer account reconciliations and support account cleanup efforts through detailed analysis and documentation.
• Ensure compliance with resale certificate requirements and monitor sales tax exemption documentation to maintain accuracy and compliance.
• Support progress billing activities and assist with customer orders involving multiple billing milestones.
• Maintain working knowledge of cash receipt processes and serve as a backup resource as needed.
• Manage month‑end close responsibilities related to accounts receivable, including journal entries, general ledger reconciliations, reserve analysis, and supporting schedules.
• Support internal and external audit activities by preparing documentation and responding to auditor requests.
• Serve as a functional “super user” for ERP and related technology systems by supporting process improvements, system enhancements, testing, and user adoption initiatives.

Qualifications:

• Bachelor’s degree in business required including general accounting. A combination of applicable work experience and college‑level coursework in…