Centralized Client Associate

Job Description

Provides processing, operational, and administrative support to Investment Relationship Managers of U.S. Bancorp Investment Sales. Key responsibilities include overseeing daily operations, coordinating with team members to ensure project milestones are met, and maintaining accurate documentation for all activities.

• Manage daily operational tasks to ensure smooth workflow and timely completion of assignments.
• Coordinate with team members to facilitate collaboration and meet project deadlines.
• Maintain accurate and up-to-date documentation for all activities and processes.
• Troubleshoot and resolve issues that arise during operations, providing effective solutions.
• Implement process improvements to enhance efficiency and overall performance.
• Support the department in achieving organizational goals and objectives.
• Communicate clearly and professionally with colleagues, stakeholders, and clients.
• Demonstrate adaptability and attention to detail in all responsibilities.

Additional duties may involve troubleshooting issues, implementing process improvements, and supporting the team in achieving departmental goals. Adaptability and attention to detail are essential qualities for success in this role.

• High school diploma or equivalent (Bachelor's degree preferred).
• Five or more years of investment industry experience preferred.
• FINRA SIE, Series 7, Series 63 and 65 or 66 registrations and life, variable life, health and disability licenses.

• Strong knowledge of the financial services industry, specifically with investment advisory and brokerage services, internal policies, procedures, and all associated regulatory requirements.
• Experience with the policies, processes and procedures of the brokerage industry, FINRA and SEC regulatory standards and all applicable regulatory bodies, ensuring regulatory standards are met.
• Deep understanding of the Wealth Management Advisor's business model, needs and key drivers as well as the sales process.
• Considerable knowledge of internal administrative, compliance and operational procedures.
• Strong communication, organization, problem-solving, prioritization, follow-up and relationship building skills.

Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay Range: $22.50 - $30.00. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all benefits are subject to eligibility requirements).

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.