Investment Operations & Client Support Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Additional duties may involve troubleshooting issues, implementing process improvements, and supporting the team in achieving departmental goals. Adaptability and attention to detail are essential qualities for success in this role.

• Manage daily operational tasks to ensure smooth workflow and timely completion of assignments.
• Coordinate with team members to facilitate collaboration and meet project deadlines.
• Maintain accurate and up-to-date documentation for all activities and processes.
• Troubleshoot and resolve issues that arise during operations, providing effective solutions.
• Implement process improvements to enhance efficiency and overall performance.
• Support the department in achieving organizational goals and objectives.
• Communicate clearly and professionally with colleagues, stakeholders, and clients.
• Demonstrate adaptability and attention to detail in all responsibilities.

Basic Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- Five or more years of investment industry experience preferred
- FINRA SIE, Series 7, Series 63 and 65/or 66 registrations and life, variable life, health and disability licenses

Preferred Skills/Experience
- Strong knowledge of the financial services industry, specifically with investment advisory and brokerages services, internal policies, procedures, and all associated regulatory requirements

- Experience with the policies, processes and procedures of the brokerage industry, FINRA and SEC regulatory standards and all applicable regulatory bodies, ensuring regulatory standards are met
- Has a deep understanding of the Wealth Management Advisor's business model, needs and key drivers as well as the sales process
- Considerable knowledge of internal administrative, compliance and operational procedures
- Strong communication, organization, problem-solving, prioritization, follow-up and relationship building skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here
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U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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