Credit/Collections Specialist
Listed on 2026-07-27
-
Finance & Banking
Credit Analyst, Financial Analyst, Accounts Receivable/ Collections, Risk Manager/Analyst
About The Role
This position serves as a vital operational bridge between internal sales teams and external accounts, managing risk and maintaining healthy cash flow. As a Credit Specialist, you will take ownership of a combined B2B and B2C portfolio, evaluating credit agreements, tracking payment trends, and investigating billing disputes. Based out of the Portland office in a hybrid environment, this role balances analytical credit risk assessment with proactive client communication, making it an excellent fit for a professional who enjoys problem-solving and building collaborative business relationships.
Credit/CollectionsSpecialist
Location:
NW Portland – Hybrid Flex
Salary: $55,000 - 65,000
About The Role
This position serves as a vital operational bridge between internal sales teams and external accounts, managing risk and maintaining healthy cash flow. As a Credit Specialist, you will take ownership of a combined B2B and B2C portfolio, evaluating credit agreements, tracking payment trends, and investigating billing disputes. Based out of the Portland office in a hybrid environment, this role balances analytical credit risk assessment with proactive client communication, making it an excellent fit for a professional who enjoys problem-solving and building collaborative business relationships.
The team is looking for a grounded, detail-oriented individual who carries themselves with a steady energy and addresses delinquent accounts with confidence and care. You will play a key role in negotiating structured payment plans, supporting the underwriting process, and collaborating across departments to resolve payment issues while delivering exceptional, solutions-oriented service.
Key Responsibilities- Portfolio Management:
Monitor and manage customer credit agreements and daily payment activity across dedicated B2B and B2C accounts to hit monthly collections goals. - Risk Assessment:
Evaluate ongoing customer credit risk, review account trends, and recommend structured solutions directly to the corporate underwriting team. - Relationship Building:
Establish and maintain strong, collaborative relationships with internal sales divisions and external customer accounts. - Dispute Resolution:
Proactively investigate, track, and resolve customer payment discrepancies, short-payments, and billing trends. - Delinquency Negotiation:
Contact past-due accounts and professionally negotiate formal payment plans to minimize corporate financial exposure. - Customer Service Excellence:
Provide high-quality, responsive support to all internal and external stakeholders regarding credit limits and account status. - Operational Administration:
Support the broader credit department with necessary data entry, administrative tasks, and specialized operational projects as needed.
- 2 or more years of progressive experience within corporate credit risk assessment, commercial underwriting, or collections management.
- Solid understanding of core credit principles, risk mitigation techniques, and commercial collection strategies.
- Intermediate proficiency utilizing Microsoft Excel, including practical experience managing data with pivot tables and VLOOKUPs.
- Strong written and verbal communication skills.
- A proactive, team-oriented mindset focused on relationship-building and collaborative problem resolution.
- Ability to successfully complete standard pre-employment screening processes.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).