Sr Investigative Researcher

The next part of your journey is right around the corner - with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers.

Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

As a Sr Investigative Researcher, you'll use advanced research techniques to identify, analyze, and document information that supports fraud detection and investigation efforts across insurance operations. You'll conduct detailed research using subscription databases, public records, online sources, and social media to uncover relevant information related to individuals, businesses, assets, legal activity, and other investigative leads. You'll prepare clear, objective summaries of findings, support fraud investigations, collaborate with internal and external partners, and help strengthen anti-fraud initiatives.

This role also provides guidance and training to less experienced team members while contributing to process improvements and operational excellence within the Special Investigations Unit (SIU).

• Conduct advanced research using subscription databases, public records, and online sources to support fraud investigations.
• Analyze insurance applications, claims, and other transactions to identify potential fraud indicators.
• Prepare clear, accurate, and objective reports summarizing research findings and investigative results.
• Partner with internal teams and external vendors to support fraud detection and prevention efforts.
• Mentor and train team members on research techniques, investigative processes, and information resources.

• 2+ years of experience working in a Special Investigations Unit (SIU) or equivalent insurance-related investigative role.
• Experience conducting online research using public records, subscription databases, social media platforms, and open-source intelligence tools.
• Knowledge of insurance operations, including claims, underwriting, policy administration, or fraud detection activities.
• Strong analytical, critical thinking, and investigative skills with the ability to identify and evaluate relevant information.
• Experience preparing professional written reports, summaries, or investigative documentation.
• Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, and Power BI.
• Experience collaborating with cross-functional partners such as Claims, Underwriting, Analytics, or external investigative vendors.
• Strong verbal and written communication skills.
• High level of persistence with proven problem-solving and critical-thinking abilities.

• Adaptability
  - Sees possibilities in changing circumstances, accepts and understands change, and adjusts quickly to changing priorities and evolving investigative needs.
• Collaboration
  - Builds strong partnerships with internal and external stakeholders to achieve common goals and improve fraud detection outcomes.
• Integrity
  - Demonstrates sound judgment, objectivity, and discretion when handling sensitive information and investigative findings.

We Have Built An Enduring Legacy Of Stability, Financial Strength And Exceptional Customer Service Through The Contributions Of The Service-oriented People Who Choose To Work At The Standard. To Ensure We Can Attract And Retain The Best Talent, When You Join The Standard You Can Expect

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours…