Commercial Lending Coordinator

This role is open to internal Craft3 employees only.

Craft3 is on a mission to build a thriving, just, and empowered Pacific Northwest. As a nonprofit community lender founded in 1994, we provide responsible financing and support to entrepreneurs, businesses, and communities that traditional finance often overlook. We believe everyone deserves access to capital and the chance to succeed. We work with people who have been denied access to opportunity — helping them build wealth, strengthen their communities, and create lasting change across Oregon and Washington.

Our team is passionate about our mission and brings expertise from banking, community development, finance, accounting, natural resources, and regional planning. While they connect to our mission in different ways, all staff care deeply about using finance to expand opportunities and create a more inclusive world.

As Commercial Lending Coordinator you’ll be responsible for assisting with Craft3’s commercial loan closing activities. You’ll work closely with Business Lenders, Team Managers, Director, Commercial Lending, Lending Services and Risk Management, as well as working directly with clients. Supervision and feedback will focus on your development, aiming to help you strengthen your skills and support your learning and growth.

This role is open to internal Craft3 employees only.

Craft3 reserves the right to change, add, or delete responsibilities and duties. Essential duties and responsibilities include some or all of the preceding; these are not, however, intended to be all-inclusive.

• In coordination with the lenders and Lending Services, responsible for assisting with loan closings. Act as the primary liaison between the Lending and Loan Closing team.
• Once loan is approved, work with the lender and or management on process and timing of the loan closing. Sets clear expectations with the lender and client.
• Initiates title searches, and third-party reports, such as appraisals, environmental, and construction feasibility reports, for review by lenders, underwriters, and risk management.
• Maintains and provides consistent follow up with clients on outstanding items needed for underwriting, including financials, contracts, and other packaging items, as well as funding/closing conditions.
• Assist the closing team and client with completing any outstanding closing requirements, and order documents, once complete reviews closing docs for accuracy before sending them to lender for review.
• Coordinates with the closing team to open escrow with title/escrow companies, and sets up escrow files, review settlement statements, and orders payoffs.
• Communicate with the closing team and the client to collect all required loan-related documents necessary to perfect our security interest.
• Act as primary customer-facing backup for lenders for loans in active closing.
• Set up and maintain legal and electronic files following established standards, ensuring protocols for file setup and maintenance are followed

• Provides clear communication to clients regarding loan checklists and assists with the gathering of complete loan packages.
• Delivers excellent customer service to both external and internal customers in the execution of all assigned business processing duties and within service level standards.
• Follows Craft3 security policies, ensuring that all customer information and confidential information is processed and handled in a secure manner and environment.
• Follow up with client any post-closing required loan documentation.
• Assists with loan disbursements, including providing back-up support for draws including construction draws.
• Perform loan servicing activities such as general loan maintenance, including monitoring of the past due reports and providing back-up support to lenders for collection efforts.
• Assists with file audits and financial covenant requests as needed

• Collaborate with other Craft3 business units to streamline systems and processes.
• Contribute to the body of knowledge, sharing best practices and suggest process improvement ideas.

• Exercise authority to implement management policies or operational practices.
• Essential duties and responsibilities include some or all of the preceding; these are not, however, intended to be all-inclusive. Craft3 reserves the right to change, add or delete responsibilities and duties.

This position is not responsible for…