Credit Risk Specialist - Supervisor - Portland

Job Details:

Job Location:

Corporate
- Portland
- Portland, OR, Salary Range:
Undisclosed, The Credit Risk Specialist is responsible for managing the highest-risk segments of the credit portfolio, including payment plans, promissory notes, NSF activity, and Watch List customers. This role provides focused oversight, early-stage intervention, and consistent policy enforcement to reduce delinquency and prevent credit losses. The CRS serves as the primary escalation point for high-risk account activity and ensures proper documentation, communication, and compliance.

• Comply with Corporate Credit & Collections Policy
• Oversee all payment plans, promissory notes, and broken promises to maintain consistent documentation and follow-through
• Maintain the Credit Watch List, track risk indicators, and provide early-warning insights to the Credit Manager
• Conduct proactive outreach on high-risk accounts to prevent delinquency escalation
• Review customer payment behavior, recommend mitigation strategies, and escalating concerns when needed
• Ensure consistent documentation, audit readiness, and adherence to credit policy
• Partner with analysts, branch teams, and sales to support high-risk account action plans
• Prepare and deliver weekly and monthly risk reports
• Various projects and tasks assigned by Manager
• Serve as a primary or secondary backup for other members of the Credit department
• Maintain a team environment with other employees and departments

• 3-5 years of credit, collections, or financial risk experience preferred
• Minimum of 2 years of supervisory experience required, including direct responsibility for managing a team
• NACM designation desired but not required
• Proficient with 10-key, Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent communication and follow-up discipline
• Ability to manage sensitive customer situations with professionalism
• Solid communication skills both written and verbal
• Ability to organize, multitask, prioritize, and work under pressure
• High attention to detail with strong documentation and compliance mindset
• High School diploma

• Interact with others in person, over the phone, and via other devices.
• Move about the facility to access file cabinets, documents, office machinery, and other equipment.
• Occasionally bending, twisting, and turning while lifting weights of less than 25 (25) pounds.
• Data entry while seated for greater than one-half (1/2) hour.

• Employer will conduct a background check, drug screen, and driving record check.

Benefits include Medical, Dental, Vision, 401K, Aflac, Pre-paid legal, Long-Term Disability, Life Insurance, Employee Assistance Program, and PTO.

Carson is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.