Clinical Quality and Patient Safety Manager

Clinical Quality and Patient Safety Manager

Requisition :

Position Category: Management/Supervisory

Job Type: Unclassified Administrative

Position Type: Regular Full-Time

Posting Department: Quality Management

Posting Salary Range: $ - $ per year with offer based on experience, education and internal equity

Posting FTE: 1.00

HR Mission: Healthcare

Drug Testable: No

Linked In Job Code: #LI-EC1

Location: US-OR-Portland

The Patient Safety and Clinical Quality Program Manager provides leadership and direction for the patient safety and clinical risk management programs as well as the clinical quality program (focused on the central quality assurance team of OHSU's quality management department). They work with OHSU Healthcare leadership to develop and implement a strategic Patient Safety Plan. The Program Manager works with others within the facility towards a systematic implementation of effective practices designed to reduce error, create reliable systems, identify improvement opportunities, mitigate risk, and improve patient outcomes.

They educate clinical and hospital staff on system-based design and error prevention, provide safety consultation to management and staff, disseminate best practices and safety information to others, and act as a change agent to implement effective patient safety strategies within the organization. They maintain expertise regarding and make recommendations to improve the OHSU Management System (OMS) reporting infrastructure to improve effectiveness and empowerment sustaining a just and safe culture.

They apply expertise to drive quality improvement and serve as an advisor and contributor in the development and execution of OHSU Quality Management strategy and the overall system quality goals. The Program Manager oversees the administration of our periodic Culture of Safety Survey and coordinates the subsequent action plans.

• Provides leadership to OHSU Healthcare on activities that promote patient safety.
• Oversees the design and implementation of the Patient Safety Program including the annual review and revision of the Patient Safety Plan.
• Annually evaluates the effectiveness of the Patient Safety Program.
• Promotes a "culture of safety" through education, specific improvement activities, and periodic evaluation and assessment.
• Co‑chairs the Safety Oversight Committee and works closely with the Quality Management Director and the OMS committees to provide the required oversight.
• Directs the work and provides supervision of the Patient Safety Specialists and the Patient Safety Analyst.
• Provides clinical risk management/patient safety leadership in assessing the safety of new equipment and technology, clinical risk management, and medication safety by organizing/staffing the Patient Safety Review Committee and being a member of the Medication Safety Committee, Culture of Safety Oversight Committee, Infection Prevention & Control Committee, and the Value Analysis Committee.
• Serves as the organizational liaison to the Oregon Patient Safety Commission and our Patient Safety Organization.
• Provides leadership with our event reporting system, Datix Patient Safety Intelligence (PSI). Assures the review of submittals; assures timely investigation and response; identifies critical events for further analysis/action; assures timely aggregate reporting; and uses the PSI data to identify trends and areas for improvement.
• Provides leadership in the use of patient safety/risk management tools within the organization including case reviews and critical analysis tools such as Root Cause Analysis (RCA) and Failure Mode Effects Criticality Analysis (FMECA).
• Coordinates and assures timely completion of root cause analyses and action plans for all sentinel events.
• Works with senior leadership, nursing, the Professional Board, and other clinical departments to implement, promote, and maintain a just culture.
• Maintains a positive, collaborative, and accountable relationship with the various OHSU departments including Quality Management, Medical Affairs, Regulatory Affairs, Infection Control, Risk Management, Nursing, Clinical Departments,…