Patient Services Specialist Center Advanced Surgery in NE Portland; Part-Time

Description

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose. Join us at The Oregon Clinic as a part-time (24 hours per week) Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Center for Advanced Surgery-East Clinic, located in Northeast Portland. Each patient receives the highest value care tailored to their needs.

Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Center for Advanced Surgery-East Clinic receive the highest value care tailored to their needs.

• Responsible for checking in and out new/established patients.
• Promotes efficient physician scheduling and patient access by properly scheduling/rescheduling patients’ appointments and/or surgeries according to all office protocols and physician requests in an efficient and timely manner.
• Obtaining and completing insurance information.
• Answering phones on multi-line system.
• Processing of incoming referrals and electronic fax submissions.
• Updating registration and EMR records as needed.
• Other duties as assigned.

• Level I: $19.59 - $26.51 per hour.
• Level II: $21.55 - $29.16 per hour.
• Level III: $23.71 - $32.07 per hour.

This role is located at the Providence Cancer Center. Typical hours are 24 hours per week;
Day Off:
Wednesday (6-hour shifts during clinic hours, 8:30 AM to 5:00 PM).

• Minimum of one (1) year work experience, preferably in a medical office, is strongly preferred. Specialty care Center for Advanced Surgery experience is a plus!
• Minimum of one (1) year of previous experience in Surgery or other complex scheduling is required.
• Prior Electronic Medical Record (EMR) EPIC experience is required.
• Familiarity with insurance and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

• Healthcare:
  Part-time employee is 50% covered Medical, Dental, and Prescription Insurance.
• Financial Wellbeing:
  Generous 401(k) plan and Flexible Spending Account options.
• Work-Life Balance:
  Paid Time Off plus 9 paid holidays annually.
• Wellness Support:
  Robust wellness program and employee assistance services.
• Commuter Benefits: 70% of Tri-Met transit pass covered.
• Additional Perks:
  Employee discounts and optional benefits like Pet Insurance.

• Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity.
• The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office.
• Dedicated to providing the highest value care tailored to the needs of each unique patient.
• Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian.

• Diversity, Equity, & Inclusion:
  We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration.
• A safe workplace:
  We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.

Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!