Senior Medical Director; Clinical Operations

Senior Medical Director (Clinical Operations)
** Job Overview
**** Location/

Schedule:

** This position is based at the Lloyd Corporate Plaza, located in NE Portland, OR. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.
** Position:
** Senior Medical Director
** Program:
** Clinical Operations
** Cascadia’s Mission and Vision:
**** Mission:
** Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.
** Vision:
** We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

** Position Overview**:
The Senior Director of Clinical Operations is responsible for the management, oversight, and day-to-day clinical operations of Cascadia Health’s clinical programs, including but not limited to, Integrated Team Based Care (ITBC), staffed housing, primary care, forensics, crisis services, community-based programs, nursing and pharmacy. This position works collaboratively with internal and external stakeholders to ensure quality care for those we serve.

The job incumbent must understand, appreciate, and respect the differences within our Cascadia community.
As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.
** Essential Responsibilities
*** This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.  Management reserves the right to modify, add or remove duties as necessary.
*** General:
*** Provide strategic oversight, clinical direction and support to teams while driving operational excellence.
* Oversee the implementation of clinical best practices while ensuring compliance with regulatory standards.
* Monitor clinical performance metrics, conduct audits, and implement corrective action plans.
* Oversee quality patient care and access to timely services to the individuals we serve to support whole person’s health.
* Partner with Cascadia’s quality, compliance and operations team to ensure efficiency, quality and daily adherence to program requirements.
* Promote a culture of continuous improvement through data-driven decision-making, quality assurance activities, and Standard Operating Procedure (SOP) development.
* Participate and oversee operational budget for assigned programs.
* Promote strong collaboration across cross-functional teams.
* Apply Feedback Informed Treatment (FIT) practices as part of service delivery team and in alignment with Cascadia and program’s current level of FIT implementation.
* Other duties as assigned.
** Regulatory & Compliance:
*** Ensure compliance with all relevant laws, regulations, policies, MOUs, contracts, grants, and reporting requirements.
* Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
* Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.  Complete electronic medical records (EMR) as required using Cascadia software.
* Adhere to mandatory abuse reporting laws, HIPAA and 42

CFR requirements.
* Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
* Complete assigned employee training in compliance with program and company requirements.
* Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.
** Supervisory Oversight:
*** In collaboration with program leadership, determine staffing requirements, recruit, hire, and train staff in a manner that supports Cascadia’s mission and maintains strategic growth.
* Facilitate multidisciplinary staff meetings and training with program to discuss safety concerns, crisis management, complex client needs and risks and critical incidents.
* Provide guidance, support, and training to…