Patient Resource Coordinator - Care Management

Legacy Health

Equal Opportunity Employer/Vet/Disabled

US-OR-PORTLAND

Job
-46700

Type:
Regular Full-Time

Emanuel Medical Ctr campus

We'll rely on you to coordinate details to ensure an effective patient discharge . Your exemplary work will reflect the values of teamwork, respect and compassion, effective use of resources, and initiative that are inherent to an organization committed to making life better for others.

Legacy Emanuel Medical Center in North Portland plays a vital role as a local and regional leader in serious clinical illness or injury. With around-the-clock expertise for critical health issues, including experts in trauma, heart care, burns, significant wounds, stroke, brain surgery and more, Legacy Emanuel is central to the health of our community and critical to the care of the Northwest.

The Patient Resource Coordinator is responsible for actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services; providing routine updates to the appropriate teams regarding community resource changes; assists providing patients with flexible service items, including setting up phones; and manages and provides Medicare patients with an Important Message from Medicare (IMM).

This position provides primary support to Care Management teams. Secondary support may include other teams within the department as needed.

Education: BS/BA, or equivalent experience, required. Prefer BS/BA in a Behavioral Science field for Unity.

Experience: 1 year of case management, discharge planning, or care coordination in a community mental health organization, primary care or other healthcare work environment.

Skills:

• Strong organizational skills
• Knowledge of community resources and the social service delivery system
• Excellent organization, oral, and written communication skills for effective interaction with patients, their support persons, physicians, and staff
• Ability to foster communication and build relationships among the treatment team
• Excellent time management skills
• Computer literate and ability to utilize Microsoft programs
• Data management
• Initiate coordination
• Investigate and create new referral pathways