Associate Director, Advanced Practice Operations

Department Overview

Working in partnership with the Director of Advanced Practice, the Associate Director of Advanced Practice Operations provides direct administrative and operational leadership for Advanced Practice Providers (APPs) across OHSU Health.

This role is responsible for operationalizing the strategic vision of the Office of Advanced Practice (OAP), OHSU Practice Plan (OPP), and OHSU Health through direct oversight of APP Managers and Lead APPs and implementation of standardized administrative and clinical operations aligned with the APU Collective Bargaining Agreement (CBA). The Associate Director serves as a key operational partner to departments, divisions, clinical unit administrators, and clinical leaders to ensure continuous coverage reporting structures, fiscal stewardship, productivity oversight, contract compliance, and high‑performing APP teams.

The Associate Director reports directly to the Director of Advanced Practice and works within the OHSU Practice Plan (OPP) in close collaboration with Health System, School of Medicine (SOM), and School of Nursing (SON) leadership. This position is not represented by Advanced Practice United.

Provides enterprise operational leadership for Advanced Practice Provider teams across oncology specialties, advancing APP‑led practice models that support high‑performing teams, optimize patient access and coverage, and implement standardized operations aligned with OHSU Health strategy.

• Supports orientation and education of APPs on the care standards and protocols at OHSU and in the clinical unit/department.
• Collaborates with multidisciplinary and interprofessional care team members to establish or revise clinical pathways and patient education materials in alignment with APU contract.

• Provides direct administrative support for the APP Manager(s) and ensures structured reporting relationships for Lead APPs through APP Managers in alignment with OAP governance.
• Establishes and sustains an APP‑led reporting model for managers, leads, and clinical APPs and directly reports to the Director of Advanced Practice.
• Defines clear expectations, role delineation, and performance standards for APP Managers and Leads; performs evaluations as indicated.
• Ensures implementation of standardized operational policies for staffing, scheduling, and performance expectations across departments.
• Escalates systemic workload, work‑expectation, or operational risks through established governance and leadership pathways to mitigate risk and promote APP professional fulfillment.

• Serves as operational partner to department chairs, division heads, clinical unit administrators, and medical directors.
• Translates OAP/OPP/OHSU Health strategic priorities into operational plans with measurable outcomes in partnership with healthcare and practice plan leaders.
• Implements new initiatives related to care redesign, workforce deployment, and access improvement with local and health system partners.
• Monitors clinical workload, scheduling equity, and coverage standards across care settings and ensures staffing models meet patient access, equity, and coverage requirements.
• Partners in development and monitoring of productivity, practice models, and financial performance to meet enterprise goals.
• Maintains collaborative, matrixed relationships with OHSU Healthcare leadership, OHSU Practice Plan, OHSU School of Medicine, and OHSU School of Nursing.

• Provides direct support for APP Managers through feedback, performance coaching, and annual evaluation.
• Ensures APP Managers are trained in performance management, documentation, and corrective action processes.
• Mentors APP Manager and provides support to define professional goals and objectives and creates action plans for their achievement.
• Supports APP manager in execution of APP recruitment, onboarding, operations, staffing, scheduling, and engagement.

• Partners with HR, OPP, and departmental leadership, ensuring postings, classifications, and…