Bellperson

The Hilton Portland Downtown is an iconic property located in the heart of downtown Portland where our Team Members love being a part of our award‑winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, the property offers free meals during shifts. We know you’ll love being part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list.

• Previous experience working in a customer service role.
• Prior experience in a guest services role within hospitality, healthcare, military, travel, and/or educational settings.
• The ability to work a flexible schedule, including AM/PM and overnight shifts, weekends, and holidays.
• A valid driver’s license.
• Most importantly, a genuine service‑oriented mindset and passion for delivering an exceptional guest experience.

Full‑Time

Open Availability – AM/PM/Overnight Shifts

$16.30 per hour

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would perform the following tasks:

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with their features.
• Respond to guest inquiries and requests in a timely, friendly and efficient manner.
• Organize and store luggage, as needed, according to guidelines.
• Ensure that management and leadership are fully aware of any relevant feedback from guests and other departments.
• Deliver messages and faxes regularly throughout the day.
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door as needed.
• Drive property‑designated vehicles to and from guest destinations such as guest rooms or local airports.
• Assist in the maintenance, appearance, and functionality of equipment.
• Work nights, weekends, and holidays as required.
• Provide flexible assistance with Valet duties.

Hilton has been a leader in the hospitality industry since 1919, and we continue to innovate, deliver quality, and grow. In addition to the values below, we seek demonstration of the following key attributes.

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – Leaders in our industry and our communities.
• Teamwork – Team players in everything we do.
• Ownership – Own our actions and decisions.
• Now – Operate with urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer focus
• Adaptability

Hilton is the leading global hospitality company, spanning luxurious full‑service hotels and resorts to mid‑priced hotels. For nearly a century we have offered travelers the finest accommodations, service, amenities and value. We are dedicated to continuing this tradition of providing exceptional experiences across our global brands. Our vision to ‘fill the earth with the light and warmth of hospitality’ unites our team to create remarkable experiences every day.

Hilton Portland Downtown

Full‑time

Hilton Hotels & Resorts

Guest Services, Operations, and Front Office