Houseperson - Embassy Suites Hilton Portland

Job Description - Houseperson - Embassy Suites by Hilton Portland Downtown (HOT0CD53)

Job Description

Embassy Suites Portland 319 S.W. Pine St. Portland 97204

The Embassy Suites Hilton Portland Downtown is looking for a Houseperson. At our luxurious boutique hotel, we are the only Embassy Suites member of Historic Hotels of America, with a building decor blending original architecture with modern convenience. We're within a mile of the convention center, Moda Center, and several theaters. Built in 1912, the old Multnomah Hotel building combines original architecture and features with modern comfort and is only two blocks from the city's Max Light Railway System.

The ideal candidate will take pride in maintaining cleanliness and organization throughout designated hotel areas, respond to guest needs with urgency and professionalism, and play a key role in delivering exceptional service and supporting the hotel's continued success.

Shift Pattern:
Full-Time

Required availability: 2:30 PM – 11:00 PM shifts. Flexibility to support overnight shifts as business needs arise is preferred.

Hourly Rate: $18.00 per hour

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Greet guests in a friendly manner
• Report maintenance deficiencies and items in need of repair
• Stock and maintain supply rooms, as needed
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And our amazing Team Members are at the heart of it all!