Night Auditor

** Why us?*
* At The Bidwell Marriott Portland, you're not just joining a hotel-you're stepping into a

space that reflects the soul of the city. Located on Portland's storied Broadway

Avenue, we blend warm, good-natured hospitality with an independent spirit that

celebrates curiosity, comfort, and connection.

Our team thrives on crafting personalized guest experiences rooted in authenticity and

care. Whether it's greeting a guest like an old friend, recommending a local hidden

gem, or simply making someone's day a little easier-we lead with heart, attention,

and purpose. We believe in meaningful work, shared pride, and a culture where every

voice matters.

Working at The Bidwell means being part of a team that's both relaxed and refined. We

live and lead at the intersection of downtown culture and Northwest nature-creating

a sanctuary in the center of it all. It's a place to grow, contribute, and build something

together that's truly unique to Portland.

As part of Sage Hospitality Group, we're anchored by a shared mission to enrich lives,

one experience at a time. We encourage independent thinking, value diversity of

thought, and invest in your development-because we know that when you thrive, so

do we.

Join us at The Bidwell-where good-natured hospitality meets purpose, place, and

possibility.

** Job Overview*
* Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.

Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

** Responsibilities*
* + Welcome and professionally greet all arriving and departing guests, creating a positive first impression of the hotel.

+ Respond promptly and professionally to guest questions, concerns, and service requests related to transportation, accommodations, hotel services, and local activities.

+ Complete guest registration, check-in, and check-out procedures using established hotel systems and service standards, including express checkouts and guest account settlement.

+ Maintain positive guest relations by providing knowledgeable assistance regarding hotel operations, services, and area information both in person and over the telephone.

+ Operate the hotel's PBX/telephone system, including handling incoming and outgoing calls, scheduling wake-up calls, paging guests, and directing calls appropriately.

+ Audit, balance, post, and report daily transactions for Front Office and Food & Beverage operations, including room charges, restaurant and bar revenue, deposits, cash handling, credit card transactions, adjustments, taxes, disputed charges, house accounts, and promotional postings.

+ Reconcile and balance all cash, credit card, and bank transactions, including over/short variances, deposits, tally sheets, and bank ticket codes to ensure compliance with established accounting procedures.

+ Prepare, verify, and report room revenue, occupancy statistics, income journal entries, and other operational data for daily management reporting.

+ Perform nightly audit procedures and execute the final night audit after verifying all hotel revenues and transactions are balanced and accurately recorded.

+ Reset and balance point-of-sale systems, cash drawers, and registers to ensure operational readiness for the next business day.

+ Maintain accurate records, protect guest and company assets, and adhere to all cash-handling, safety, security, and operational procedures.

+ Demonstrate professionalism, courtesy, and exceptional customer service at all times when interacting with guests, associates, and vendors.

+ Perform other Front Office, Night Audit, Guest Services, and Valet duties as assigned to support hotel operations and ensure an exceptional guest experience.

+ Assist guests with luggage handling, including retrieving luggage from vehicles and escorting guests and their belongings to the front desk or guest room areas as needed.

+ Explain hotel services, valet parking procedures, fees, and transportation options, while providing directions and information about hotel amenities, local attractions, events, and points of interest.

+ Inspect arriving vehicles for existing damage and accurately document findings on valet key tags.

+ Safely and efficiently park and retrieve guest vehicles while maintaining accurate records of vehicle location, guest information, license plate numbers, and vehicle type.

** Qualifications*
* ** Education/Formal Training*
* High school education or equivalent experience.

** Experience*
* Accounting background preferred, but not required.

** Knowledge/Skills*
* + Ability to operate personal computer, cash register and calculator.

+ Ability to compile facts and figures.

+ Telephone and guest relations…