Assistant General Manager

Benefits

• Employee discounts
• Health insurance
• Dental insurance
• Vision insurance

Holiday Inn | Full‑Service Hotel

Schedule:

Full‑Time | Flexible (including evenings, weekends & holidays)

Lead Operations. Elevate Guest Experience. Grow Your Career.

Are you a hands‑on hotel leader ready to take the next step toward a General Manager role?

We’re looking for a driven Assistant General Manager (AGM) to partner with the General Manager and lead day‑to‑day operations across all departments. This is a high‑impact leadership role where you’ll directly influence guest satisfaction, team performance, and hotel profitability.

At Holiday Inn, part of the globally recognized IHG Hotels & Resorts family, you’ll join a team committed to delivering exceptional hospitality and operational excellence.

As AGM, you’ll be the operational backbone of the hotel, supporting all departments and ensuring everything runs smoothly.

• Oversee daily operations across Front Desk, Housekeeping, F&B, Maintenance, and Guest Services
• Ensure a seamless, high‑quality guest experience from arrival to departure
• Lead, coach, and support department managers and team members
• Handle guest concerns and service recovery with professionalism and urgency
• Monitor occupancy, room readiness, and operational performance
• Assist with budgeting, labor management, and cost control initiatives
• Conduct routine inspections to maintain brand and cleanliness standards
• Support hiring, training, and team development efforts
• Ensure compliance with safety standards, policies, and procedures

• 3–5+ years of hotel leadership or supervisory experience
• Experience across multiple hotel departments (Rooms + F&B preferred)
• Strong knowledge of hotel operations and guest service standards
• Proven ability to lead teams and drive results
• Financial awareness (labor, cost control, daily reports)
• Hands‑on, visible leadership style
• Strong communication, problem‑solving, and organizational skills
• Flexibility to work varied schedules

• Benefits package (for eligible employees)
• Employee hotel discounts through IHG
• Career advancement opportunities (AGM to GM track)
• Supportive leadership team and growth‑focused environment

• Clear path to General Manager advancement
• Opportunity to lead across all hotel departments
• Make a direct impact on guest experience and operations
• Work with a globally recognized hospitality brand

We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.