Rooms

Orientation (0.5 month)

You will receive orientation to the company and local community and includes learning about our company’s customers and culture; meet key team members; receive computer training on company systems; participate in on‑site training before opening; assist the division team in preparing for the soft/grand opening. Receive orientation to local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues.

Orientation is scheduled to take up to one month.

The intern will support core Front Office operations, focusing on foundational guest service functions within Front Desk, Concierge, Guest Services Coordinator, and related Rooms Division roles. The intern develops essential operational skills while delivering service in alignment with The Ritz‑Carlton Gold Standards.

The intern continues Front Office responsibilities with increased focus on guest experience enhancement and operational coordination. Training includes Front Desk, Guest Services Coordinator, Concierge, Spa Concierge, and Housekeeping Coordination functions as business levels allow.

The intern participates in advanced Front Office functions, including Rooms Controller exposure, service recovery support, and developmental observation of supervisory coordination tasks. The intern applies accumulated knowledge to support operational decision‑making without assuming team leadership responsibilities.

• you are enrolled in a post secondary ministerially recognized academic institution in the hospitality industry OR
• you have a hospitality degree and at least 1 year of recent relevant work experience in the (ultra) luxury hotel industry (outside of the USA) OR
• you have 5 years recent relevant work experience in the (ultra) luxury hotel industry (outside the USA)
• you have shown consistent career growth over the last years
• you have shown serious commitment to your most recent employers