Guest Services Receptionist

Guest Services Receptionist

We are seeking a friendly and organized Guest Services Receptionist to join our team at Courtyard Village at Raleigh Hills, an Artegan managed community. As a key member of our Concierge team, you will provide exceptional service to our residents, families, and visitors while maintaining a warm and welcoming atmosphere. If you are passionate about making a difference in seniors' lives and possess excellent communication and organizational skills, we encourage you to apply!

• Complete concierge/security type duties; greet visitors
• Answer telephones following First Impression standards
• Maintain First Impression standard for front lobby area
• Complete administrative support as requested
• Provide unarmed security type services for the entire community
• Respond to emergency calls from Independent Living Residents
• Coordinate emergency services as needed

• Be a team player and always behave in a professional manner while in the course of employment and/or on the community premises
• Physically able to stand and walk throughout the workday, maintain physical and mental alertness during the overnight hours
• Able to hear and speak as necessary to communicate with residents, coworkers, visitors, and emergency personnel
• Able to smell as necessary to discern residents' needs and/or building emergencies
• Ability to work well with others and be able to follow instructions in English (oral and written) accurately, timely, and efficiently
• Maintain a professional appearance while onsite and/or in the course of employment
• Be drug and alcohol free; may be subject to random or specified drug and alcohol screening
• Tactfully deal with community personnel, residents, family members, visitors, etc.
• Have required background check with no convictions in violation of applicable state/federal laws and no disqualifying events

• 1 year of practical, receptionist, greeter, or similar experience
• Professional appearance and demeanor
• Excellent interpersonal skills
• Excellent communication skills in writing and speaking in English
• Outstanding customer service attitude and demeanor
• Experience working with older adults
• Ability to read, write, and speak English in an understandable manner

• Make a meaningful impact in seniors' lives
• Join a compassionate, dynamic team
• Celebrate the Art of Life!

• Shifts are 7am-3pm and 3pm-9pm
• Immediate opening

• Wage is firm at $18.00 per hour

Courtyard Village at Raleigh Hills is an Artēgan managed community, we are a mission-driven team celebrating the "Art of Life" at every stage — a place where your work directly shapes residents' everyday comfort and quality of life.