Hotel Assistant Manager

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards.

A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred.

Compensation: $58,000 to $62,000

Qualifications

• You must have 3 or more years of experience working in the hospitality field
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Have superb communication skills, organizational skills, and problem-solving skills
• A proven record of experience managing a team, preferably in a hospitality role, is required
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field

Responsibilities

• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations