HR Business Partner, Non-Retail

Dr. Martens is more than a brand, it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do:
Be Yourself
, Act Courageously
, Show You Care
. They’re not just words - they’re how we turn passion into progress.

This role plays a pivotal part in driving our consumer centric strategy. Everything you do will help elevate the DM experience - whether you’re enabling teams, improving processes, influencing decision making, or crafting moments that matter for our consumers around the globe.

You’ll help us push boundaries, raise the bar, and keep the spirit of DM alive in everything we deliver.

The HR Business Partner, Non-Retail is responsible for delivering the People agenda across nonretail functions in the US, acting as a trusted advisor to leaders and enabling sustainable business performance through effective people strategies. This role partners closely with US functional leadership and the wider People team to translate global People frameworks into locally relevant solutions. It supports organizational effectiveness, leadership capability, engagement and performance while ensuring compliance with US employment legislation and internal governance.

By balancing strategic partnership with strong execution, the role plays a critical part in building a high performing, values led organization aligned to Dr. Martens’ growth ambitions.

As our HR Business Partner, Non-Retail you will be responsible for:

• Act as a strategic partner to non-retail leadership teams in the US, aligning people plans to business objectives.
• Translate enterprise and People strategies into workforce, talent and capability priorities for supported functions.
• Provide insight and challenge to leaders to support effective decision making.

• Support organizational design, role clarity and operating model implementation for non-retail teams.
• Lead workforce planning activity, ensuring capacity, capability and succession needs are addressed.
• Partner with leaders on change initiatives to ensure people impact is effectively managed.

• Enable performance management processes that drive accountability, clarity and development.
• Partner with Talent and Learning teams to identify capability gaps and deliver targeted development solutions.
• Support succession planning and internal talent movement for critical roles.

• Drive initiatives to strengthen employee engagement, retention and inclusion across non-retail populations.
• Use engagement data and employee insights to inform action and continuous improvement.
• Champion Dr. Martens’ values and ways of working, fostering a culture of care, courage and authenticity.

• Manage employee relations matters, providing guidance to leaders and employees in line with US employment law.
• Partner with Legal and People Operations on complex or escalated cases and risk mitigation.
• Ensure consistent and fair application of policies and procedures.

• Work closely with HR Operations and COEs to ensure effective delivery of core people processes.
• Support data accuracy, reporting and governance requirements across supported functions.
• Monitor People risks and KPIs, escalating issues as required.

Put simply, the key things we’re looking for are: