Director of HR & People Operations

Job Title
:
Director of HR & People Operations

Department/Program: Human Resources

Job type
:
Full Time

Location
:
Portland, OR

Reports to
:
Chief Administrative Officer

FLSA status
:
Exempt/Salaried

Salary
: $56.25/hr.

- $62.66/hr. ($117,000/yr.

- $130,300/yr.)

Morrison Child and Family Services
:
We are a Joint Commission and Sanctuary accredited non‑profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma‑informed care:

• Nonviolence - being safe and doing the right thing
• Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others
• Social Learning - respecting and sharing ideas of our teams
• Democracy - shared decision making whenever possible
• Open Communication - saying what we mean and not being mean when we say it
• Social Responsibility - everyone makes a contribution to the organizational culture
• Growth and Change - creating hope for our clients and ourselves

We are seeking a Director of HR & People Operations to join our team. This position plays a critical role in delivering reliable, compliant, and responsive HR operations that support workforce stability, strengthen employee relations, and enable high-quality program services. The role combines practical HR leadership with strong operational discipline and a clear focus on service accountability.

Reporting to the Chief Administrative Officer, this role leads core HR functions and ensures consistent, compliant, and service‑oriented HR delivery across the organization. The Director partners closely with leadership to align HR strategy and operations with Morrison’s mission and program needs.

• Oversee core HR functions including employee relations, compliance, policies, leaves, compensation, benefits, and HR systems
• Ensure accurate, timely, and compliant HR processes across the employee lifecycle
• Maintain strong internal controls for personnel records, audits, and documentation
• Lead, coach, and develop HR staff
• Establish clear roles, workflows, and service expectations
• Foster a culture of accountability, responsiveness, and collaboration
• Manage complex employee relations matters, including investigations and conflict resolution
• Serve as a trusted advisor to leaders, offering practical and compliant guidance
• Partner with external HR consultants to ensure aligned and effective support
• Partner with leadership on workforce planning and staffing strategies
• Oversee recruiting and onboarding to support timely hiring
• Use workforce data to identify trends and inform retention strategies
• Evaluate and improve HR processes for efficiency and effectiveness
• Strengthen HRIS utilization and reporting capabilities
• Support cross‑functional process improvements aligned with organizational goals.
• Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.
• Participates in Morrison Compliance Program and actively promotes compliance within the organization. Is aware of Compliance Officer, Compliance Committee, Compliance Standards of Conduct, Compliance Hotline, and HIPAA and other relevant client privacy policies and procedures.
• Assures that compliance training requirements are met and that any concerns about billing, invoicing, fraud, waste and abuse, improper business practices, or privacy are reported in a timely manner.
• Implements compliance monitoring activities and corrective actions in collaboration with the VP of Quality & Compliance or Q&C staff
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
• Participate in staff development, in‑services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with…