Lead Technical Product Manager, Quote-to-Cash

Inside the Role

At Daimler Truck North America (DTNA), we are driven by a vision to keep the world moving and revolutionize the way our customers interact with their vehicles through cutting-edge connected vehicle products and services.

You lead DTNA's Salesforce CPQ subscription and quoting platform for Aftermarket Fleet Services; enabling customers, fleets, and dealers to seamlessly purchase connectivity services such as Track & Trace, Geolocation, Virtual Technician & fault insights, Remote Updates, Safety events, and analytics.

You own the product vision, roadmap, and end-to-end lifecycle from catalog and pricing configuration to quoting, approvals, order orchestration, entitlements, billing, renewals, and reporting. This role partners closely with Aftermarket Fleet Services leadership, GTM & Sales Ops, Pricing/Finance, Legal, Security, Architecture, and Customer Service to drive enhancements and cross-functional delivery.

Beyond CPQ, you will own the adjacent Quote‑to‑Cash stack and key integrations along the Quote to Cash cycle including Pricing, subscription & billing, invoicing, revenue recognition, order management, consent management, and the shop experience in our Customer Portal; integrating with MDM, CRM, SAP, and DT Pay to deliver an end‑to‑end commercial experience.

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Position offers a starting salary range of $ - $ USD

Pay Offered Dependent On Knowledge, Skills, And experience

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off;

short-term and long-term disability plans.

• Own the multiyear roadmap across aftermarket and new truck subscription origination; tie outcomes to customer/dealer experience and commercial goals.
• Translate customer and business needs into prioritized epics, features, and clear user stories/acceptance criteria.
• Define commercial constructs (bundles, tiers, renewals, promotions) with Product Management and Finance.

• Own CPQ catalog structure, attribute models, configuration rules, eligibility, and entitlements for fleet connectivity offerings.
• Ensure pricing accuracy, discount controls, approvals, and policy/regulatory compliance.
• Define and enforce service activation prerequisites (CTP health, vehicle registration, in-service date, T&Cs, active subscriptions).
• Drive standardization for system audit, data retention, and access controls across Subscription Platform to avoid gaps/contradictions.

• Lead backlog, sprint ceremonies, and release readiness with engineering and QA; drive defect prevention and fast resolution.
• Own quality for key subscription creation flows.
• Own acceptance criteria and validate functionality before release.
• Coordinate UAT with business users, ensuring real‑world scenarios are tested.
• Review test plans to ensure coverage of pricing, quoting, contract clauses, order flows, billing rules, and revenue policies.
• Support go‑live and hyper-care activities.

• Deliver frictionless quoting and guided selling for customers, fleets, and dealers.
• Partner with UX, Customer Portal, and Excelerator Parts teams to enable and design intuitive flows for user journeys.
• Deliver the Customer Portal shop experience (catalog discovery, cart, checkout, payments, invoice access, subscription management, renewals, and self‑service changes).
• Own training, documentation, and change management for dealers, internal sales, and support teams.

• Govern CPQ integrations/APIs; ensure reliability, observability,…