L2 -Data Center Technician- Onsite

L2
-Data Center Technician
- Onsite
- Onsite

Location: Portland, Oregon (Fully onsite position)

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

• Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
• Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
• Perform server firmware upgrades to ensure systems are running on the latest approved versions.
• Configure server IP addresses and default access credentials in accordance with standard procedures.
• Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
• Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
• Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
• Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
• Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.

• 2–4 years of experience in server or network support (L1/L2 level).
• Experience with server hardware troubleshooting and replacement.
• Familiarity with network cabling standards (Cat6, fiber, labeling, routing).
• Ability to follow technical diagrams and standard operating procedures.

Applications will be accepted until 2/27/2026.

The annual salary for this position is between $37,804– $74,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.