IT Applications Engineer V, PingDirectory

Our Consumer Identity and Access Management organization delivers secure, reliable digital identity services that enable members and consumers to access web and mobile experiences across the enterprise. This role is a senior engineering position focused on our Ping Directory-based X.500 directory platform that serves as a core system for identity data, supporting authentication, authorization, and profile services at large scale. The engineer will design, build, and operate highly available directory services, including replication, performance tuning, schema and access‑control design, and operational automation.

The position partners closely with application engineering teams, cybersecurity, privacy/compliance, and infrastructure teams to integrate identity data flows and ensure secure, resilient operations. Mission‑critical responsibilities include safeguarding the integrity of identity data, maintaining service reliability, and leading complex troubleshooting and production support for directory‑dependent experiences.

This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed.

• Conducts or oversees business‑specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate;
  
  monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self‑leadership and promotes learning in others by building relationships with cross‑functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas;
  
  and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi‑channel, high‑volume, high‑transaction, on/off‑premise, cloud‑based solutions.
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
• Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
• Serves as an expert for innovative technical solutions that meet design and functional needs.
• Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions.
• Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy‑in, and support of diverse…