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Technical Support

Global Director of Customer Support & Escalations

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Insight Global
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A dynamic technology firm in Portland, Oregon is seeking a hands-on Customer Support leader. You will manage Consumer and Operator Support teams, drive performance improvements, and partner with Product and Engineering to resolve issues. The ideal candidate has over 5 years of leadership experience, a proven track record in technical support, and the ability to manage teams across multiple geographies and time zones.

Strong communication and cross-functional skills are essential.

This role offers an opportunity to shape a customer-first culture.
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