Hcai - Health Information And Electronic Records Analyst Training Program; Ehr Internship

Job Type

Temporary

Description

*** Eligible Applicants must be residents of California. ***Next Cohorts Begin: 5/5/2026

*
* PLEASE NOTE:

"This is a grant-funded training program, not an employment opportunity" Employment is not guaranteed at the completion of the program**
Selection for participation in the training program is NOT guaranteed. Applying or being referred to apply does NOT guarantee acceptance, as participation is subject to HCAI enrollment guidelines.

Description:

The Health Information and EHR Systems Analyst program (HIER) prepares students to manage healthcare data and electronic health record (EHR) systems with confidence. Learners receive hands-on training in EPIC, SQL, Tableau, and Crystal Reports, building core competencies in clinical data management, system implementation, and reporting. The program also introduces participants to technical workflows aligned with the EHR Support Analyst (ESA) role, including Epic optimization, system troubleshooting, and internal user support.

This expanded focus equips learners to contribute to healthcare IT environments through both foundational and system-facing responsibilities, ensuring data accuracy, security, and compliance.

This program prepares students for the HIMSS CAHIMS certification, providing a strong pathway into health information technology and EHR specialist roles across healthcare settings.

Note:
The EHR Support Analyst (ESA) plays a key role in helping healthcare teams use electronic health record (EHR)

This program consists of online classroom training and a remote hands-on internship/externship. Participation in both components require a commitment of 40 hours per week during standard business hours.

Eligibility Requirements:

• Applicants must be residents of California.
• Must be 18 years or older
• Must have a high school diploma or GED certification
• Must be a U.S. Citizen/National or have a valid Lawful Permanent Resident Alien (not open to non-citizens or Visa holders)
• Must have proficient computer experience (MS Windows & MS Suite (Word, Excel, PP, Outlook)
• Ability to type Net 40 wpm
• Great attention to detail and strict HIPAA compliance
• Analytical and detail oriented.
• Able to learn in a self-directed, fast-paced, rapidly changing environment.

Program Details:

• Schedule: The training program runs Monday through Friday, 8:00 AM to 5:00 PM, and includes a living stipend.
• Commitment: The program includes remote learning and remote hands-on internship/externship training. Accepted participants must complete 40 hours per week, Monday through Friday, during regular business hours for the entire duration of the program.
• Compensation: $31,200, This stipend is distributed over approximately 44 weeks for participation in both remote learning and remote hands-on internship/ externship training. Stipend payment is made on OCHIN's semi-monthly pay schedule.
• Benefits: Eligible for monthly benefits reimbursement of up to $600 (participant cost only). Some restrictions apply. Also, Internet Stipend $35/month for 44 weeks
• Attendance Policy: Participants are not eligible to receive paid holidays or paid time off (PTO), all missed time will need to be made up.

Program Objectives:

• Learn to apply specialized health care and database management insights to analyze important clinical data, identify trends, and create targeted reports.
• Develop expertise in managing health information and EHR systems to support healthcare organizations.
• Apply data management skills using tools such as EPIC, SQL, Tableau, and Crystal Reports to analyze and report clinical data.
• Understand and implement system design, testing, and security protocols to ensure data privacy and compliance.
• Prepare for the HIMSS CAHIMS certification exam, focusing on healthcare IT, leadership, and system analysis.
• Support healthcare teams in optimizing operational workflows and improving patient outcomes through technology

Requirements

The EHR Support Analyst (ESA) plays a key role in helping healthcare teams use electronic health record (EHR) systems efficiently and accurately. ESAs monitor system alerts, resolve technical issues, and support staff with tools like Epic to ensure patient data flows smoothly across departments. They help maintain user access, troubleshoot application errors, and guide clinical teams through system updates and workflow changes.

This role requires attention to detail, strong communication skills, and a commitment to improving how health information is managed. ESAs contribute to better patient care by making sure the technology behind the scenes works reliably, securely, and in alignment with clinical needs.

The ESA duties include, but are not limited to:

* Review communications from OCHIN and internal teams via email and Jira to stay informed of system updates and notifications.

* Relay system notifications and updates to appropriate end users to ensure timely awareness and action.

* Troubleshoot Epic-related issues in collaboration with end users and support teams, using Jira and other designated…