Application Support Specialist Lake Oswego, OR, US Posted

Position: Application Support Specialist Lake Oswego, OR, US Posted a day ago
## Application Support Specialist

US - OR, Lake Oswego##
** Master the Tech, Empower the Industry as an Application Support Specialist in Lake Oswego, OR!**### ### ###
** What Makes This Role Great:
** You will serve as a technical consultant and primary liaison for Trimble Materials, leveraging AI-powered tools to solve complex puzzles that directly impact the productivity of global construction leaders.### ###
** Key Exciting Responsibilities**
* ** Solve Technical Puzzles:
** Act as the primary liaison to resolve high-level software issues for construction accounting and project management platforms.
* ** Leverage Next-Gen AI:
** Utilize and develop content for AI-driven tools to analyze customer issues and expedite innovative resolutions.
* ** Partner with Global Leaders:
** Monitor and document critical customer interactions in our CRM, ensuring a seamless and empathetic support experience.
* ** Shape the Knowledge Base:
** Contribute to the evolution of our support ecosystem by creating expert content for AI-based case resolution.### ### ###
** Essential Skills & Experience**
* ** Technical Troubleshooting:
** Proven ability to master complex software products quickly and communicate technical concepts to individuals with varied backgrounds.
* ** Customer Empathy:
** Exceptional active listening skills with a natural ability to defuse high-pressure situations and maintain a service-oriented mindset.
* ** Analytical Mindset:
** Strong problem-solving skills with a commitment to quality and ensuring timely solutions to customer issues.
* ** AI Literacy:
** A basic understanding of AI agents and a willingness to use AI tools to drive case handling efficiency.### ### ###
** Bonus Points For:
*** Professional experience with
** web-based ERPs, inventory management systems, or purchase order trackers**.
* Bachelor’s degree with an emphasis in Business, Supply Chain, Technology, or a related discipline.### ### ###
** Logistics:**
* *
* Location:

** Portland, OR (On-site)
* *
* Schedule:

** 40-hour workweek; M-F 7am - 4pm PST.
* ** Travel Requirement:
** 0%
* ** Interview process:
** Resume review, Recruiter Screen, Manager Interview, Team Panel Interview### ### ###
** Why You'll Love Working With Us
** At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive
** Real-World Impact**. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
** You'll work on projects that truly matter:
** Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
** Collaborate with like-minded people:
** Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
** Be an owner:
** Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations. Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.

With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation.

Application Support Specialist, Software Support, Viewpoint, Inventory, POs, Purchase Orders, SQL, AI Support, Portland Jobs, Technical Support
**** Compensation:
**** Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this…