IT Technician; Server & Network
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-03-08
Listing for:
Global Connect Technologies
Full Time, Seasonal/Temporary
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
IT Support, Hardware Engineer, Network Administrator, Systems Administrator
Job Description & How to Apply Below
Location:
Portland, OR
Job Type: Full-Time
Job Summary
We are seeking an experienced L2 Technician to provide hands-on server and network infrastructure support in a data center environment. The role involves troubleshooting hardware issues, coordinating replacements, performing firmware upgrades, and supporting network administrators with installations and cabling.
Key Responsibilities
- Diagnose and troubleshoot server hardware and connectivity issues with remote system and network administrators.
- Identify root causes and support resolution of server and network incidents.
- Coordinate replacement parts, install components, and manage return shipments to vendors.
- Perform server firmware and BIOS upgrades per approved standards.
- Configure server IP addresses and default credentials following standard procedures.
- Support network administrators with:
- Cable replacement or re-routing
- Optics replacement on server and switch ports
- Installation of upgraded hardware
- Rack, stack, and cable servers and switches to enable remote access for configuration and validation.
- Provide hands-on support for ad hoc requests involving servers and network equipment.
- Perform structured cabling per wiring diagrams and validate connectivity.
- Conduct physical inspections and audits of servers, components, and consumables to maintain inventory accuracy.
Required Skills
- Server hardware troubleshooting
- Data center operations
- Basic networking (IP, cabling, switches, optics)
- Racking, stacking, and cabling
- Asset and inventory management
- Strong communication and teamwork skills
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