Field Technician

At Compucom Staffing
, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Field Technician to join their team and provide end-user support in the Portland, OR area. As a Field Technician, you will act as the primary point of contact for customers on technical and service-related issues. You will troubleshoot, install, and resolve problems accurately and efficiently. The ideal candidate must possess a valid driver's license, clean MVR, and reliable transportation.

• Diagnose and perform service, repair and/or installation of computer products including system hardware, software, MFD printers, wide format printers, PC's, laptops, POS, single and multi-processor servers and wired/wireless networking
• Perform account management and maintenance for various applications and systems
• Implement basic cable management:
  Organizing cables using trays, raceways, or ties to prevent damage and improve airflow
• Provide technical assistance to customers while onsite
• Perform routine maintenance on Laser and wide format printers to ensure optimal performance and prevent breakdowns
• Responsible for personal quality of workmanship and taking all necessary precautions to prevent customer service disruptions
• Maintain accurate records of service activities, including repairs, maintenance, and customer interactions
• Maintain OEM certifications as assigned and required

• Knowledge of computer hardware, software, printers, networking, cable management/installation, and common restaurant technologies
• Ability to diagnose and resolve technical issues effectively
• Possess strong communication skills, attention to detail and strong technical ability
• Ability to manage multiple tasks, prioritize issues, and maintain accurate records
• Willing to utilize a ladder (10ft. Reach)
• Able to lift 50lbs
• Excellent organizational and time management abilities
• Ability to work independently as well as in a team environment
• Strong customer service skills with the ability to communicate technical information to non-technical audiences
• CompTIA A+ preferred but not required

The rate for this position is between $18.00 - $24.00 per hour
, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.

W2 only, no Corp to Corp.

This posting is anticipated to remain open until 5/9/2026
.

Compucom Staffing
, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

To the extent required by applicable law, the company maintains a smoke‑free workplace.

Please review the California Consumer Privacy Act Notice.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Massachusetts Applicants: IT is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Maryland Applicants:
Under Maryland law, an employer may not require or demand, as a condition of employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Rhode Island Applicants:
The company is subject to chapters 29‑38 of title 28 of the general laws of Rhode Island, and therefore covered by the state’s workers’ compensation law.

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