Data Center Technician III

We collect your website data for a better user experience.

Data Center Technician III page is loaded## Data Center Technician III locations:
Portland, ORtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R
*
* Job Description:

** The Data Center Technician III role is a 24x7x365, market-based position responsible for providing physical and technical support to Flexential customers and resources. A strong understanding of facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is expected in this role. A Data Center Technician III must be able to demonstrate the ability to represent Flexential, both professionally and technically, during interactions with customers and internal resources in a calm and professional manner.
** Key Responsibilities and

Essential Job Functions:

*** Lead and mentor DCT I and II team members by training on Technical Operations best practices, auditing procedures, ticket analysis, communication standards, and provisioning workflows.
* Serve as a trusted peer resource, providing guidance across operational tasks, documentation, and escalation paths.
* Own project-level responsibilities, including resource allocation, task delegation, and deadline setting for provisioning and maintenance efforts.
* Participate in hiring and onboarding, offering feedback during interviews and documenting candidate evaluations.
* Train peers on reporting and monitoring, including customer-specific reports, badge/access group audits, and facilities documentation (Power, OpsDB, Service Now, Access Logs, Security Desk).
* Take ownership of access control systems, troubleshooting badge issues, ensuring compliance, and maintaining monitoring protocols.
* Lead site safety efforts, training others on walkthrough procedures and emergency readiness, including Go-Team coordination.
* Demonstrate advanced alert response capabilities, articulating observed conditions, answering complex questions from DCM/CIE, and providing possible solutions for remediation.
* Understand and interpret critical infrastructure systems, including one-line diagrams, fire suppression, and cooling systems; confidently communicate impact and response procedures.
* Validate and translate complex instructions for Remote Hands tasks, ensuring alignment with customer environments and resolving discrepancies.
* Perform maintenance and PRJTASK requests independently, with full ownership of execution and quality.
* Model professionalism and operational excellence, consistently reinforcing standards and supporting team development.
* Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.
* Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.
** Required Qualifications** :
* Experience in a 24/7 production environment.
* Strong critical thinking skills .
* Proficient understanding of Windows and Microsoft operating systems.
* Knowledge of networking like Routing, Subnets, and Communication protocols.
* Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.
* Knowledge of data center operations.
* Strong attention to detail, making and keeping commitments, and meeting deadlines.
* Familiarity with cable standards, such as 568A and B pin-outs.
* Excellent verbal and written communications skills.
* Proficient understanding of internal platforms and standard backup job troubleshooting.
* Strong attention to detail, making and keeping commitments and meeting deadlines.
* High school diploma or equivalent.
* 3+ years of experience working within an IT or Data Center Support environment.
*
* Preferred Qualifications:

*** 4 years of experience working within an IT or Data Center Support environment.
* Network+, Security+ or pursuing similar certification.
*
* Physical Requirements:

*** Ability to climb ladders and work aloft.
* Ability to work in hot and cold temperature environments.
* Ability to maneuver pallet jacks.
* Ability to lift up to 50 lbs.
* Ability to pull and install cabling.
*…