Business Process Analyst II – Inter Accounting

Inside the Role

We design, operate, and oversee DTNA’s finance operational processes. As a trusted business partner, we ensure transparency while providing operational guidance and services. We are deeply committed to our people, our culture, and the future of our organization and customers. Continuous improvement is embedded in our DNA making our work simple, faster, and stronger.

If you are looking for an opportunity to apply your analytical skills, accounts payable and receivable knowledge and creative ideas to help develop sustainable solutions that benefit numerous Daimler Truck group companies, then this is the role for you! You will collaborate closely with vendors and customers (domestic and international), the Shared Service Center, and internal partners including Controlling, IT, Business Solutions, Aftermarket, and Plant Operations.

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Position offers a starting salary range of $78,000 - $100,000 USD

Pay Offered Dependent On Knowledge, Skills, Andexperience

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off;

short-term and long-term disability plans.

• Account Reconciliation
• Guide Shared-Service-Center team as the first escalation point and facilitate between team and affiliate partners to resolve issues impacting Intercompany operations.
• Utilize the monthly Affiliate Statement Database and Aged Trial Balance Report to assess ongoing issues and coordinate follow-up efforts with related affiliates.
• Review and approve month end reconciliations performed by Shared-Service-Center staff as part of the monthly affiliate Balance Notification and Confirmation process.

• Account Processing
• Act as the first escalation point for complex transactions beyond Shared Service Center capabilities.
• Support the Team Lead in identifying and evaluating opportunities for automation, robotics, and artificial intelligence to enhance operational efficiency, quality, and timeliness.
• Review regular operational reporting and Key Performance Indicators (KPIs) prepared by offshore staff, and act as a local Subject Matter Expert (SME) in case of issue escalation.

• Dispute Management
• Identify, initiate and resolve billing disputes with affiliate entities.
• Ensure affiliate dispute feedback is reviewed consistently and escalate appropriately.
• Prepare analysis of dispute types and underlying reasons to assess potential system or process improvements.

• Inbound and Outbound Invoice Handling
• Monitor SAP interfaces for errors related to inbound group and affiliate invoices.
• Work with IT and SAP Support teams to resolve ongoing issues or system defects, as needed.
• Assist in the creation and maintenance of invoice mapping documentation required by Basware to ensure correct interfacing of invoices to SAP/cbFC.
• Submit and monitor tickets with service provider Basware, as necessary.

• System and Process Expert
• Collaborate with Finance Analytics and Business Solutions teams to develop new and enhance existing reports and transactions.
• Ensure familiarity with relevant systems (cbFC, Paragon, TIC, Basware, OPEN, Banc Pay, SNOW) and understanding of interface landscape and data flow.
• Help identify system break/fix issues as they arise and create Service Now tickets to drive changes and enhance systems with permanent fixes.
• Support root cause analysis and deep dive into the errors with other Key Users and IT members. Support User Acceptance Testing for system changes related to Intercompany Accounting. Collaborate with upstream teams and IT on KPIs and metrics to keep the IC operations running within desired efficiency.
• Support the research of relevant new finance operational policies and/or procedures.
• Collaborate with business partners on process and/or system improvements, assist in the setting up of relevant systems specific to area.

• Project Work
• Participate in implementing new business processes because of changes in business or operational requirements for specific area of responsibility. This includes CI, GO2030 strategic initiatives and Technology Revolution projects.
• Support cross-functional initiatives to integrate, automate, and optimize Intercompany Accounting processes with upstream and downstream business partners—making them simpler, faster, and stronger.

• Training
• Support Team Lead in consulting and training business partners and team members on Intercompany Accounting processes.
• Review and regularly update Standard Work…