Enterprise Applications Manager

Overview

At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.

We are seeking a Manager, Enterprise Applications to join the firm. The Manager, Enterprise Applications is responsible for the overall management of the assigned teams and their associated initiatives. The Enterprise Applications Manager is responsible for overseeing teams of developers and engineers who will work to deliver the efficient integration of development and operations processes, ensuring seamless delivery of applications/SaaS/code/workflows solutions to our customers.

Responsible for establishing and maintaining a robust Dev Ops culture and implementing best practices throughout the organization.

Global Information Technology Team, IT Leadership, Project Management Office, Quality Assurance Team (QA), and External Vendors

• Lead by example by promoting and creating a culture of collaboration, innovation, and diversity to foster teamwork to create amazing products and solutions for the Firm.
• Meeting with customers, stakeholders, and end users to be a guide to create visions for applications/SaaS/code/workflow solutions that transpire into projects.
• Manage team members to ensure they are progressing in their career path through technical, personal, and managerial feedback in the coaching to reports.
• Work closely with customers, business analysts, PMs, CSMs and team members to understand business requirements and use to drive the analysis and design of quality technical solutions.
• Conduct design reviews to ensure feasibility related to production support, risk, costs and alignment to industry standards and best practices, as well as internal policies and procedures.
• Review development, testing and implementation plans, providing direction for highly complex projects. Oversee planning and recommendations of architectural changes based on new or changing business requirements or evolving technology.
• Act as an "owner" of the applications/SaaS/code/workflow solutions by developing and recommending policy and procedure that adheres to industry security and best practices guidelines of assigned applications.
• Present ideas/projects/problems/solutions to IT leadership and/or management groups when assigned.
• Remain current on existing and emerging technologies to enhance current offerings and operations of applications/SaaS/code/workflow solutions.
• Oversee continual improvement of the code and application review process that delivers standards for developers and engineers to follow to create stable and highly available solutions to enhance the Firm’s business.
• Be a part of the department's Vendor Management program. Participate in the evaluation, selection, acquisition, retention, and implementation of tools utilized by the Development Support function. Partner with key vendors to ensure the Firm fully leverages the investment in their tools.

• Be a model of the Enterprise Applications Team philosophy, advocating enterprise processes, procedures, standards, and knowledge-first support.
• Must be available to serve as a manager on-duty rotation.
• Lead and participate in enterprise projects, at times acting as a project sponsor for team/self-managed projects as well as serving as a project manager when required.
• Interface with business owners to drive customer use and satisfaction of applications/software/code/workflow/solutions.
• Proactively and routinely meet with vendors to identify opportunities for training and development as well as maintain communication on future versions and strategic direction and how it relates to our environment. Make recommendations to IT Leadership to inform future IT strategic planning.
• Work as a member of the Enterprise Applications Department Management team. Responsible for reporting team metrics, project status, creation of work plans, task assignment, incident queue management, vacation calendars, and on-call rotations.
• Serve as a point of escalation for team leads and direct reports.
• Oversee the Enterprise Applications Team’s adherence to and improvement of the DevOPS / Agile development and application life cycles.

• B.A./B.S. in Computer Science or equivalent combination of education and experience
• Ability to multi-task, lead and mentor engineers/developers, work under pressure, and handle interruptions while maintaining flexibility in work assignments.
• Aptitude to effectively communicate verbally, in writing, and interact with diverse personalities of technical and non-technical colleagues while maintaining a professional attitude.
• Ability to influence stakeholders and work closely with them to determine acceptable solutions.
• A minimum of 3+ years of relevant people supervision and experience leading a team of 4 or more persons.
• A minimum of 8+ years of demonstrated…