Field Service Engineer-POROR

Job Description

Field Service/Support Engineer – provides highly visible customer support through on-site installation, diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in operation and maintenance of the system. Serves as company liaison with customers on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.

This job may include any aspect of field support, not limited to system hardware and software, PCs, and networking/wireless networking.

Education/

Experience:

Typically requires a Bachelor's degree with 0-1 year of professional experience.

It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.

U.S. Base Salary Range: $33.16 - $49.74. This range reflects the typical compensation for this role across U.S. locations. Individual pay is determined based on multiple factors including job-related skills, experience, relevant education or training, work location, and internal equity. The range provides the opportunity for growth and progression as you develop within the role. Base pay is one part of our U.S. total compensation package which includes eligibility in the Axcelis Team Incentive bonus plan and a comprehensive benefits package for regular employees working 20+ hours a week.