MIS Systems

Description

The main role of the MIS Systems Support I position is to provide excellent customer service and efficiently resolve any and all electronic equipment needs, from phones to computers to software programs. The individual will need to have technical knowledge of both hardware and software, quality service, and excellent organizational skills.

• Provide technical support for computer hardware and software, telephone systems, network, operating systems, and all other technology‑based items.
• Respond to help‑desk contacts to quickly resolve issues and meet user needs.
• Perform installs, upgrades, moves, and changes to computer workstation hardware and software, printers, and laptops.
• Read and understand technical specifications, drawings, and instructions.
• Maintain an accurate database of equipment, repairs, and inventory.
• Update training and user guides for equipment.
• Multitask to prevent issues and handle immediate needs.

• Experience with Microsoft Office suite applications, Adobe Acrobat, and Bluebeam.
• Demonstrated proficiency in troubleshooting computer hardware, software, operating systems, and basic networking issues.
• Experience providing help‑desk or technical support with a strong focus on customer service and timely issue resolution.
• Ability to install, configure, and upgrade workstations, laptops, printers, phones, and related technology equipment.
• Strong organizational skills with the ability to maintain accurate equipment inventories, documentation, and user guides.
• Effective multitasking and problem‑solving skills, with the ability to prioritize and manage multiple support requests in a fast‑paced environment.

Salary range for this position is $55,000-$60,000 annually.

Opportunity for a discretionary year‑end bonus.

401k with a 40% employer match (up to federal limit).

Paid holidays and paid time off.

Medical, Dental, Vision, Life Insurance, Disability Insurance, Flexible Spending Accounts, 401k plan and Employee Assistance Program.

Career growth opportunities.

Further details on compensation package:

EC Electric is an Equal Opportunity/Affirmative Action Employer and supports a drug‑free workplace program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, protected veteran status, or other protected classifications in accordance with federal law.

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EC Electric participates in E‑Verification. For more information: E‑Verify Participation Poster (English and Spanish), E‑Verify Right to Work.

Applicants with disabilities may request accommodation to complete the application and selection process. If you require any accommodations, please reach out to Human Resources at

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