Technical Project Manager

Location: Portland, OR - (On-site/Hybrid)

Pay Rate: 53-63/hr

Duration: 6 Months

Insight Global is seeking a mid–senior level Technical Project Manager to support a portfolio of HR and Workplaces technology initiatives on a 6–7 month contract. This role will focus on leading a Service Now integration while also establishing structured intake, prioritization, and governance processes across incoming work streams. This is a hands‑on role requiring strong cross‑functional leadership, the ability to drive accountability, and experience building scalable processes from the ground up.

The ideal candidate thrives in fast-paced, ambiguous environments and can balance delivery execution with long‑term operational improvements.

• Lead end-to-end delivery of a Service Now integration
  , managing timelines, dependencies, and cross-functional stakeholders
• Drive accountability across internal teams, external vendors, and business partners to ensure milestones and deliverables are met
• Build and execute change management strategies, including communication plans and a sustainable post-go-live operating model
• Establish processes for ongoing support, issue resolution, and system maintenance
• Facilitate stakeholder workshops to drive alignment, clarify requirements, and enable decision-making
• Manage backlog prioritization and demand intake processes for HR and Workplaces initiatives
• Partner with stakeholders to shape incoming requests into clearly defined, scoped, and value-driven initiatives
• Build and maintain governance frameworks to improve intake, prioritization, and delivery visibility
• Track budget visibility related to licensing, resourcing, and overall project costs

• 5–10+ years of experience in technical project or program management
• Proven experience delivering system integrations (Service Now strongly preferred)
• Demonstrated ability to lead delivery across multiple teams and vendors simultaneously
• Strong track record of driving accountability and keeping stakeholders aligned to timelines and deliverables
• Experience developing and executing change management strategies and operating models (Ways of Working)
• Experience building intake processes, governance models, or delivery frameworks from scratch

• Experience working with Workplaces or facilities management systems (e.g., CBRE IFM Hub)
• Exposure to HR systems and related workflows
• Background in automation, AI, or workflow-driven platforms
• Experience working in retail or consumer goods organizations
• Experience supporting global or highly cross-functional teams