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POS Application Analyst

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Experis
Full Time position
Listed on 2026-06-13
Job specializations:
  • IT/Tech
  • Retail
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Our client, a leading retail organization specializing in jewelry and specialty retail environments, is seeking an Application Support Level 2 to join their team. As an Application Support Level 2, you will be part of the POS Operations team supporting large-scale store rollouts across the West Coast. The ideal candidate will demonstrate strong troubleshooting skills, independence, and collaboration.

Job Title

Application Support Level 2

Location

Portland, OR

Pay Range

Market

Responsibilities
  • Support the pilot and rollout of a newly implemented Point of Sale (POS) system across approximately 120 retail stores.
  • Independently triage, investigate logs, and resolve issues in a large-scale POS environment with limited documentation.
  • Collaborate with store teams and technical staff to ensure smooth deployment and operation of POS hardware and software.
  • Analyze logs and perform root cause analysis to identify and resolve technical issues promptly.
  • Support on-premise POS hardware including terminals, scanners, and peripherals, ensuring optimal functionality.
Qualifications
  • 3-7+ years of experience supporting retail POS systems or similar application environments.
  • Strong hands-on troubleshooting experience in POS or retail systems.
  • Ability to independently triage and resolve issues without relying on extensive documentation.
  • Experience analyzing logs and performing root cause analysis.
  • Familiarity with POS hardware including terminals, scanners, and peripherals, and working knowledge of Java-based applications.
Benefits
  • Opportunity to work on a large-scale, impactful retail technology rollout.
  • Engage in a fast-paced environment that fosters problem-solving and technical growth.
  • Collaborate with a dedicated team supporting innovative retail solutions.
  • Gain experience supporting on-premise POS hardware and applications.
  • Be part of a company committed to diversity and inclusion, with opportunities for professional development.
Consultant Benefits upon Completion of Waiting Period
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Insurance
  • Business Travel Insurance
  • 401(k), Plus Match
  • Weekly Pay
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