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Desktop Support Specialist - W2 ; NO 3rd Party

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Cincinnati Bell Technology Services
Full Time position
Listed on 2026-06-13
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 30 - 35 USD Hourly USD 30.00 35.00 HOUR
Job Description & How to Apply Below
Position: Desktop Support Specialist - W2 Only (NO 3rd Party)

Role:
Desktop Support / Logistics Specialist

Location:

Portland OR, Onsite

Duration: 7 months, with possible extensions

Pay rate: $30-35/hour on W2 (client will not consider C2C)

Key Responsibilities:
  • Provide first- and second-level technical support for desktops, laptops, printers, and peripherals.
  • Troubleshoot hardware, software, and network connectivity issues.
  • Install, configure, and maintain operating systems, applications, and security tools.
  • Assist with user account management (Active Directory, email, VPN, etc.).
  • Manage inventory of IT equipment, accessories, and spare parts.
  • Coordinate procurement, shipping, and receiving of hardware/software.
  • Track asset lifecycle: deployment, maintenance, upgrades, and decommissioning.
Required skills:
  • Experience in desktop support or IT helpdesk.
  • Experience with Windows and macOS operating systems.
  • Familiarity with networking basics (TCP/IP, DNS, DHCP, VPN).
  • Experience with ticketing systems (Service Now, Jira, or similar).
  • Experience in logistics, inventory management, or procurement is a plus.
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