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ITSM Lead: Drive & Incident Excellence
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-06-13
Listing for:
MTY Food Group
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
MTY Food Group is seeking an experienced IT Service Management (ITSM) Lead to oversee the Incident, Problem, and Change Management processes. This role is critical for ensuring operational stability and service quality.
The ITSM Lead will collaborate with teams across the organization and improve ITSM processes while leading incident responses. Candidates should have strong ITIL knowledge and at least 5 years of relevant experience in a complex IT environment.
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