IT Hardware Technician

We are seeking a detail-oriented and reliable IT Hardware Technician to join our technology team. This role is responsible for testing configurations, deploying, receiving, and shipping computer equipment and related hardware across the organization. The ideal candidate thrives in a fast-paced environment, maintains high standards for accuracy, and ensures all equipment is properly prepared and tracked.

Salary: $50,000 to $60,000 DOE

• Test Imaged Configurations:
  Run pre-flight check testing on Windows imaged desktops, laptops and workstations to ensure equipment is ready for field use.
• Hardware Testing:
  Verify new computer software load matches request for non-standard software applications, security tools, drivers, and organization-specific configurations.
• Receiving & Inventory:
  Receive incoming shipments of IT equipment, verify against purchase orders, inspect for damage, and accurately record assets in the inventory management system.
• Shipping & Distribution:
  Package and ship equipment to remote users or offices following proper procedures, including creation of shipping labels, coordination with carriers, and tracking.
• Asset Management:
  Maintain accurate records of IT assets throughout their lifecycle (receiving - imaging - deployment - shipping/return).
• Troubleshooting:
  Perform basic diagnostics and repairs on hardware issues.
• Deployment Support:
  Assist with user setups, either on-site or remotely, and provide basic end-user training on new equipment.
• Documentation:
  Keep detailed records of testing processes, asset tags, serial numbers, and shipment details.
• Warehouse/Storage:
  Organize and maintain the IT equipment storage area in a clean, efficient, and safe manner.

• 1-3 years of experience in IT hardware support, testing, or logistics.
• Strong knowledge of Windows Operating System.
• Experience with Microsoft Office 365 and common business applications.
• Familiarity with basic networking concepts and hardware troubleshooting.
• Ability to lift and move equipment up to 50 lbs.
• Excellent organizational skills and attention to detail.
• Valid driver’s license (if local deliveries are required).

• Knowledge of IT asset management systems.
• CompTIA A+ certification or equivalent.
• Experience in a corporate or enterprise environment.
• Familiarity with shipping software (UPS, Fed Ex, DHL portals).

• Strong work ethic and ability to work independently.
• Customer-service mindset with clear communication skills.
• Help streamline processes and procedures.
• Ability to prioritize tasks and meet deadlines in a dynamic environment.
• High integrity when handling company assets.