IT Support Technician

Scion Staffing has been engaged to conduct a search for an IT Support Technician for a mission-driven nonprofit organization dedicated to serving communities through innovative programs, technology, and operational excellence. This is an onsite shorter-term contract (6-12 weeks) located in Portland, Oregon.

POSITION OVERVIEW:
The IT Support Technician will provide frontline technical support for end users, ensuring the smooth operation of technology systems, devices, and communications tools across the organization. This role is ideal for a hands-on IT professional who enjoys troubleshooting, supporting diverse users, and working across desktop, mobile, networking, and collaboration technologies. The position will partner closely with internal technology staff to maintain a reliable and secure IT environment while delivering exceptional customer service.

PERKS:

• Competitive hourly compensation based on experience
• Opportunity to support a mission-driven organization making a positive community impact
• Collaborative and team-oriented work environment
• Hands-on exposure to a wide range of technologies including Microsoft 365, cloud-based tools, networking, and device deployment

RESPONSIBILITIES:

• Provide onsite and remote technical support for hardware, software, network connectivity, mobile devices, and business applications
• Configure, deploy, image, maintain, and troubleshoot desktops, laptops, tablets, and peripheral equipment
• Support Microsoft 365 applications, cloud-based technologies, and end-user productivity tools
• Assist with telecommunications, VoIP systems, audiovisual equipment, printers, and office technology infrastructure
• Maintain accurate technology inventory records and assist with equipment shipping, receiving, and asset management
• Document support activities, technology changes, upgrades, and troubleshooting resolutions

QUALIFICATIONS:

• Minimum of 2+ years of professional IT support, desktop support, service desk, or technical support experience
• Strong experience supporting Microsoft 365, Windows operating systems, and cloud-based applications
• Experience imaging, deploying, and configuring computers in a business environment
• Proven troubleshooting experience with PC hardware, software, wireless networks, smartphones, and end-user devices
• Familiarity with Apple devices, remote support tools, and basic network troubleshooting
• Excellent customer service, communication, and documentation skills with the ability to support non-technical users
• Desired certifications include CompTIA A+, Network+, Security+, Cloud+, ITIL Foundations, Microsoft Fundamentals, Google IT Support, or AWS Cloud Practitioner

COMPENSATION AND BENEFITS:
This career opportunity provides a starting hourly pay of $/hr DOE, plus medical, dental, vision and voluntary life insurance, an employee assistance plan (EAP), and commuter and transit benefits for those who are working on average 30 or more hours per week. An employee retirement plan is also available! This is an awesome opportunity that will provide valuable experience in the non-profit industry and work as part of a terrific team!

HOW TO APPLY:
For immediate consideration, please submit your resume here!

ABOUT OUR SEARCH FIRM:
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America.

Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.
Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.