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Technical Support Engineer — Complex Issue Resolver
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-06-25
Listing for:
Smarsh, Inc.
Full Time
position Listed on 2026-06-25
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Smarsh, Inc. is looking for a Technical Support Engineer to join our Client Services team in Portland, Oregon. In this role, you will manage customer account changes, ensuring adherence to policies that prevent service disruptions. You will collaborate with customers and cross-functional teams to resolve complex issues effectively.
The ideal candidate has at least 5 years of customer service experience and strong technical aptitude. The position offers a salary between $60,000 – $80,000 annually and requires documentation skills and attention to detail.
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