L2 DC Technician

Top Skills' Details

required to be on call until 11:00pm Monday-Sunday once every 4 weeks.

• Provide insight into ticket tracking and lab issues
• Troubleshoot a variety of servers and isolate the problem that the server is encountering.
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
• Update firmware on servers to ensure the latest version is installed.
• Configure IP addresses and default login credentials on servers.
• Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers.
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
• Assist network admins who reach out requesting specific assistance with servers or switch.
• Assist out with Level 1 responsibilities as necessary.
• Must know or be willing to learn how to troubleshoot PCs and Laptops for the Remote Desktop Center (RDC) that engineers use to run their labs remotely.

It is critical that that all candidates be true L2 break/fix and also willing to do the L1 rack/stack for deployments.

L2 troubleshooting is not remote hands or people being walked through tickets. They need to be able to troubleshoot independently and isolate logical issues using Linux.

Fast paced and things can change quickly. For a person to succeed they need to be able to pivot between projects and be okay with dropping something on a dime to focus on another priority.

On site daily and will be working 4x10 shifts that include one weekend day.

This is a Contract position based out of Portland, OR.

The pay range for this position is $30.00 - $32.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Portland, OR.

This position is anticipated to close on Jun 29, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.