×
Register Here to Apply for Jobs or Post Jobs. X

Technical Support Engineer — Complex Issue Resolver

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Smarsh
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Engineer I — Complex Issue Resolver

Smarsh is looking for a Technical Support Engineer to join our Client Services team in Portland, Oregon. This role involves managing customer account changes, handling downgrades and cancellations, and ensuring operational compliance. Candidates should have a strong technical aptitude and be able to communicate effectively with both technical and non-technical audiences.

With 5+ years of customer service experience, you will engage with various internal teams and use tools like Salesforce, Jira, and Confluence to track cases and improve processes. Join us to innovate in the digital communications space, and be part of a culture that values diversity and collaboration.

#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary